William has a Samsung Phone and an Apple computer. He's having issues with his Mac getting his text messages, but his phone doesn't get them. Leo says that if you had an iPhone previously, the message could have been sent to your Apple ID account via Apple Messages instead of sending via SMS text messaging. So the people are texting you and selecting your email, which is in blue, because they may have an iPhone. The only place the email will show up is in Messages on your Mac.
Jamie has an issue that it takes forever to download an image that someone sends to her via text. Like days. Leo says that points to a problem with her cellphone carrier. The gateway between multiple carriers may be down or in need of repair. For Jamie's Samsung, it's Samsung messages. Try using Google Messages and see if it gets better. You can change it in your message settings. Since her carrier is Sprint, it could also be that there's an issue since TMobile recently purchased them. So there's a lot of factors that you have to check on.
Jeff wants to know if WhatsApp is private. He's concerned that Facebook gets his data. Leo says that WhatsApp does share user information with Facebook. But if he's concerned about that, there are other options. Leo dislikes Facebook so much, he doesn't use any of their apps.
Telegram is a really nice choice. It's free and secure. If he's looking for REAL privacy, then there's SIGNAL. They don't share any personal information. What about LINE? Leo says that Line is very popular in Japan. Then there's Discord.
Harold recently bought a Samsung A01 budget Android phone. He had issues with text messaging. He discovered that Google was using the internet to send texts, not SMS, and that's why it wasn't working right. So he went back to the Android text messaging app.
Dave has a new Samsung Galaxy 20+ Android phone. He uses Message Plus with text to speech feature with Verizon. However, he can't get it to work with the new phone. Leo says that it's on Verizon to solve the issue. It's probably a setting in the app that has to be enabled. It's possible that the feature isn't enabled for just reading text messages. Dave says it has the feature, but Verizon can't figure out what's wrong. Leo adds that Verizon's support is terrible. It uses a VOIP solution outside the country and it's terribly latent.
Harold got a budget Android A01 phone and it won't take text messages. But it works with his old Samsung. Leo says that since Harold moved to Mint Mobile (who is a sponsor of the TWiT network), it's possible that his settings are misconfigured, and as such, his cell data isn't getting through. This can happen when you're moving things over. Mint says it may not be compatible with their service. Leo suspects that Harold's phone is from another region and as such, the radios aren't compatible for the US, when it comes to SMS Text messaging. That's likely the issue.
Bonnie is having issues sending texts via Google Voice. It's been intermittent lately. Leo says that Google Voice is an internet-based text messaging service. That requires a gateway, usually provided by carriers to send out the actual text. Not every company will pass Google Voice texts along consistently. It depends on who is supporting it and who isn't. Since Bonnie is a teacher, it may be that new parents are using a service that doesn't support it.
Linda wants to know how to backup her iPhone text messages and print them out? Leo says to go into the settings on the iPhone and look to see that messages are being stored on iCloud. She can email messages, saved by conversation. Tap and hold, copy and then paste into an email message. She can also print messages directly from a Mac. Leo also recommends eCamm Phone View.
Rick wants to do a text message mass mailing with a BCC (blind carbon copy). Is there a way to do it? Leo says there isn't using iOS because of privacy reasons. But Android messages may have a BCC option. But Android changes features all the time, so if you can do it this month, you may not be able to the next time it gets updated. There are third-party apps that can do it. The challenge though, is everyone would need to use the same app. Apps include TextPlus, Textra, Telegram (that's the one Leo likes). One way to do it would be with the group text message option.
Dave wants to know how he can access text messaging via email. Leo says that you can email directly to text messages through text or with the full phone number. (phone number)@att.net (or whoever their ISP is).