Ricky thinks his Triple Play package is just too expensive. What is the best provider for internet, cable, and telephone? Leo says that the only real advantage of a Triple Play package is that he'd get one bill. For a phone service, he prefers real phone service because in the event of a disaster, the plain old telephone service will continue to operate. Leo advises going to DSLReports.com because they will give him the best ratings on what is the best coverage and reliability. Leo also recommends talking to neighbors.
Mike can buy a new modem and avoid the monthly charge from Time Warner. He can get a Motorola SB6141 modem from Amazon for about $80, but he's also having to pay for his phone service through Time Warner. He's thinking about using Ooma instead, but he currently has 7 items on his phone line, and he's wondering Ooma will be able to handle the REN, or Ringer Equivalency Number. Leo says it will do that, but the main issue is e-911. VOIP won't give him regional 911 (E911), it gives him statewide 911, which usually routes to the State police.