Ellie is thinking about getting an iPad Pro. What's the difference between that and the regular iPad? Leo says that the big difference is support for the Apple Pencil. There's also a faster processor and better screen. Will the Picture in Picture work by bifurcating the screen? Leo says maybe. She can have up to three windows open, so it would kind of be that way.
Steve has a NuVision Windows tablet and when he turned it on, it wanted to update, but it can't because there isn't enough space on the drive. How can he update it? Leo says that the biggest problem these tablets have is that there's no space to update it, and it's not possible to connect a thumb drive to do it. He did put a 64GB microSD card into the slot, but that didn't work either. Leo says that's because it probably has to update to the internal memory. Steve can try downloading an updated version of Windows 10 Creators Edition using the Media Creation tool. It could work.
Samsung has been quite vocal about its plans to build a smartphone with a foldable screen in it, and we could see that next year with the Galaxy Note. On the front it will look like a regular smartphone, but then you'll be able to open it up to a 6 or 7" tablet. That will likely cost a lot more, and Samsung has already said it will be raising the price of the next Galaxy S phone, starting at around $850.
Steve was given a Barnes and Noble Nook reader. Can he watch movies on it? Leo says that the Nook had very limited space and used a proprietary format, but he may be able to hack it to give it more options, including watching the movies he wants. He should head over to XDA-Developers to see how to "root" the Nook. His real problem, though, is copy protection. The Nook only supports movies with Cinema Now DRM. But that's part of the fun of hacking old technology like a Nook.
Greg has a Mavic Pro Drone and he wants a new tablet to pair with the controller for a larger screen. Leo says that the Mavic is a very nice quadcopter with a nice camera in it. Leo says the iPad Mini is a good one, but the standard iPad would also be good, and larger. He should look to spend between $300 and $400 for it. Sadly, Samsung has stopped upgrading the software for their Galaxy Tab line, so that really won't be a good idea.
Jack is having issues with his iPad internet connection dropping out with streaming video. Leo says that his tablet may be older than his phone, so his phone is just getting a better, faster stream. Although it's working perfectly well for everything else, it may be time to get a new iPad for streaming. One thing he can try before he gets a new one is to reset the iPad. He should erase everything and reset it. Then update the OS. Then install Netflix and see how it goes.
Barb wants to give her old iPad to her granddaughter. She wants to know how she can transfer her old data onto her new iPad and then wipe the old one. Leo says to connect her iPad to her computer and fire up iTunes. Then she can run the backup and sync utility (it should run automatically). Then, she'll check the iPad icon on iTunes and see when it's synced. She can also check encryption. That will encrypt everything including passwords. She'll just give it a master password, and then it'll backup the iPad.
Diana just bought a second tablet. How can she sync her games on both so she can play them? Leo says that's a feature of the game itself, not the OS or the tablet. She may have the ability through Google Play Games, but the app must support it.
Alice is having an issue with her iPad going crazy during FaceTime. Leo says that the iPad could be overheating. She gets crazy colors and the video goes bad. If she exits out of FaceTime, however, it works fine. Leo says it may not be Alice's iPad. It may be her daughter's iPad that's having a hardware issue. It sounds like her device has a defective camera. Alice should have her call someone else with FaceTime to see if she can replicate the issue. She can even do that herself just to be sure. Then she'll need to bring it into the Apple Store and have a genius take a look at it.