Scott has an HTC One that he used at AT&T but he's had it unlocked and moved over to T-Mobile. But his MMS and text messaging aren't working now. Leo says that it may be that the APN settings are wrong, and that won't allow the phone to send images. There also may be an issue with the frequencies supported.
Juan got the T-Mobile 100 minute talk plan with unlimited text and data for $30 a month. Leo says that's a great deal. Juan isn't sure he can make international calls though. Leo says that they charge $10 a month for an international dialing plan with reduced per minute rate. Doing the math, it's probably just cheaper for Juan to pay the full rate. Leo advises not calling, but going into the T-Mobile store to talk to a salesperson. They'll give him the information he needs.
Ben wants to know what Leo thinks is the best Android phone. Leo loves the Motorola Moto X. How about that T-Mobile "get out of jail free" card that was just announced? Leo says it's a great thing and we want the cellphone companies to fight over our business. But he'll have to make sure coverage is good in his area first
Alan had AT&T, but recently switched to T-Mobile. He's thinking of getting his wife the Nokia Lumia 1020 or the Lumia 1520. Leo says both are beautiful phones, but T-Mobile doesn't offer the Lumia. Leo says that T-Mobile would let him bring in his own unlocked GSM phone, so he can go out and buy one unlocked and bring it to the service.
Zack is thinking of switching from Verizon to AT&T because he wants to get the Nexus 5 Google phone. But he just renewed his plan. Leo says he doesn't know what the early termination fee is, but it's not trivial. Leo says that if you want to just talk and text, you could use it as a WiFi device until then and use Tango or Skype to make calls when it suits you. But if you want to use 3G or LTE data, then yeah, you're stuck. Check out T-Mobile though.
Samuel is coming to the States next year and he needs a recommendation for a smartphone and carrier. Leo says that T-Mobile may be his best bet because it's GSM. AT&T is another option, but Leo prefers TMobile. He'll need an unlocked phone, then it's just a matter of buying a SIM.
Wendy needs to buy a new smartphone. Suggestions? Leo says that the first thing to do is look at your carrier. It impacts what phone you get because you may not have a choice of the phone you want. And Third party carriers like TING ties into Sprint. Page Plus has Verizon. Metro PCS is T-Mobile. So it's important to pay attention to coverage maps. And you won't be able to subsidize if you're not going under contract and that means full price.
T-Mobile is set to announce the elimination of international data and roaming fees in over 100 countries. Leo says that's a huge and comes from changes in the European Union. And it could prompt those who travel a lot to make a change.