Octavio wants to make a switch to iOS, but he wants to know how he can do backup while on the road and not use iTunes? He wants to also backup his Windows machine with the same option. Leo says that if you want a "trust no one cloud backup" then there really isn't going to be a solution. But a local backup is your best bet for that, and that means a NAS (network-attached storage). Leo likes Synology. It'll backup every machine, except Octavio's iPad. Your only option there is to iCloud directly or through iTunes.
Matthew uses Skype and says that the Chrome Helper Agent may also cause sync problems when using Skype video. So he dumped it for Firefox.
Chip is building a computer and wants to add a new NAS to his Drobo. Leo says that Chip has a DAS, or Direct Attached Storage. So building a NAS would be different. But it's a great time to buy hard drives for it, as WD NAS drives are under $90 right now. DROBO isn't that great as a NAS, because of the software. But as a large drive or direct attached storage, it works. For a NAS, Leo's favorite is SYNOLOGY. He uses the five drive model for his network and then backs that up to the cloud. It also works as a server. Another is QNAP, but that's a bit more expensive.
James has a large family that records many videos, and he's run out of storage in the cloud. He can't buy anymore iCloud to store everyone's movies and music. Leo says that James has transitioned to the enterprise-grade needs. Especially for backups. Leo says maybe just creating a duplicate Synology NAS off site and have it Sync. That way he can have as much storage he needs, rather than paying for it in the Cloud. It's also far more practical, since it won't take up bandwidth. Carbonite will even send a hard drive to back up and ship to them for storage. But that isn't readily available.
Rick bought a Drobo 2, and it's a bit flakier than his gen 1 Drobo. If it gets jostled, it has to reboot and rebuild. He's concerned that it's a single point of failure and he'll lose his data. Leo says that Drobos are a RAID (called Beyond Raid) where if one drive fails, it rebuilds form the other drives. So it's not really a single point of failure. But if all the drives go bad, then he's in a world of hurt.
Aaron has a Synology NAS, and he handles a lot of really large image files. But they load really slowly. Leo says that while loading it can bog down and there are several issues in the chain. He shouldn't treat his NAS as local storage. He should transfer his data to a hard drive. It still shouldn't be that slow, though. Leo suspects a misconfiguration issue. Aaron should make sure SMB File Sharing is turned on. That could help.
Danny wants to know if he can rename his phone on his Asus router. Leo says he can, but it's not obvious how. In Android, it's in the Bluetooth settings. Modern routers have the ability to assign devices to a person.
Tim uses Time Machine for his backup, but the backup fails intermittently. His Synology NAS is citing improper credentials as the cause. Leo says that encryption certificates need to be renewed from time to time, and if he's encrypting his data on backup, that could be the issue.
There is a post on Synology forums about this: Time Machine, Making it Work. Learn from my Suffering. There are some steps that can help.
Walt has a few hundred CDs and he'd like to rip them, put them on a music server, and then donate them. Leo recommends ripping in a lossless version called FLAC. FLAC is a great because if one needs to re-burn to a CD, they can. If using iTunes, he should use Apple's own lossless codec. Using a Mac that stays on all the time would work, but Leo recommends using a Network Attached Storage device and have that run as the music server. It can also do double duty backing up the network. Leo recommends the Synology brand.
James has 300 DVDs that he'd like to put on a media server and watch using Amazon Alexa to launch them. Rich says that the first thing James would need to do is "rip" them to a hard drive. He can use a combination of HandBrake and VLC Media Client to get them into digital files. Then he can put them on a network attached storage device.