Scott is having issues with his Synology NAS. He can't access it remotely. Leo says it sounds like a settings issue and he recommends going into the router settings and see if the router can see it. Then reserve the DNS number that's listed for that Synology. If it doesn't, there could be a problem with your router or with a power surge that fried your board. But that's unlikely.
Joe recently renovated his house and put in cat6 ethernet while he had the walls bare.
Tony has a Synology NAS, but the public folder disappeared from his Windows PC. And Windows won't let him browse to it. Leo says SMB has to be enabled for the folder to be discovered. It's the networking protocol that Windows uses. It will also give you a password challenge. But once you input the password, Windows should remember it.
Gifford is getting a new Mac but he also needs some storage for his 6TB of data. Is a Drobo a good option? Should he build a Hackintosh? Leo says that's a fun project, but it'll never be as reliable as a bonafide Mac.
Octavio wants to make a switch to iOS, but he wants to know how he can do backup while on the road and not use iTunes? He wants to also backup his Windows machine with the same option. Leo says that if you want a "trust no one cloud backup" then there really isn't going to be a solution. But a local backup is your best bet for that, and that means a NAS (network-attached storage). Leo likes Synology. It'll backup every machine, except Octavio's iPad. Your only option there is to iCloud directly or through iTunes.
Matthew uses Skype and says that the Chrome Helper Agent may also cause sync problems when using Skype video. So he dumped it for Firefox.
Chip is building a computer and wants to add a new NAS to his Drobo. Leo says that Chip has a DAS, or Direct Attached Storage. So building a NAS would be different. But it's a great time to buy hard drives for it, as WD NAS drives are under $90 right now. DROBO isn't that great as a NAS, because of the software. But as a large drive or direct attached storage, it works. For a NAS, Leo's favorite is SYNOLOGY. He uses the five drive model for his network and then backs that up to the cloud. It also works as a server. Another is QNAP, but that's a bit more expensive.
James has a large family that records many videos, and he's run out of storage in the cloud. He can't buy anymore iCloud to store everyone's movies and music. Leo says that James has transitioned to the enterprise-grade needs. Especially for backups. Leo says maybe just creating a duplicate Synology NAS off site and have it Sync. That way he can have as much storage he needs, rather than paying for it in the Cloud. It's also far more practical, since it won't take up bandwidth. Carbonite will even send a hard drive to back up and ship to them for storage. But that isn't readily available.
Rick bought a Drobo 2, and it's a bit flakier than his gen 1 Drobo. If it gets jostled, it has to reboot and rebuild. He's concerned that it's a single point of failure and he'll lose his data. Leo says that Drobos are a RAID (called Beyond Raid) where if one drive fails, it rebuilds form the other drives. So it's not really a single point of failure. But if all the drives go bad, then he's in a world of hurt.
Aaron has a Synology NAS, and he handles a lot of really large image files. But they load really slowly. Leo says that while loading it can bog down and there are several issues in the chain. He shouldn't treat his NAS as local storage. He should transfer his data to a hard drive. It still shouldn't be that slow, though. Leo suspects a misconfiguration issue. Aaron should make sure SMB File Sharing is turned on. That could help.