How can I get iTunes to sync my photos to folders?

Episode 930

Gary from Claremont, CA

Leo says that ever since the iPad got wireless sync, he stopped using iTunes for it. Frankly, iTunes for Windows is a "bag of hurt," and just doesn't work right. He could try and reinstall iTunes, as some in the chatroom think that'll restore the capability to save to folders.

Using DropBox is an easier idea, and it's free. iCloud is still the easiest, however. The chatroom has found an Apple technote that will help Gary sync specified folders. Check it out here.

If I switch to an Android phone, how will it sync and integrate with my Apple products?

Samsung Galaxy Note 2

Episode 920

Greg from Marina Del Rey, CA

The key is to switch over to other third party programs for syncing data. Here are some alternatives to Apple services that will work on Android phones:

  • Google Contacts & Calendars
  • If he uses Google for contacts and calendars, he'll be able to sync this across all of his devices. This works with both iOS and Android devices.

Can I export the data from my Palm PDA to a new smartphone?

Episode 919

Larry from Placentia, CA

Larry has been using a Palm 680 PDA since 1993 and would like to migrate the data to a new smartphone. Which is easier, iPhone or Android? Leo says that either will do, but there will be a little bit of effort to export out everything. Leo recommends exporting and syncing to Google first. Once he has everything in Google, then it doesn't matter which phone he gets.

Why do my iPhone contacts all show up 3 times after syncing with iCloud?

Episode 878

Julie from Downey, CA

It's not unusual to get duplicates when syncing, and Apple hasn't been particularly great with cloud services. MobileMe was a disaster and iCloud has it's issues too. Since Julie is syncing multiple devices, it's possible that iCloud isn't merging the entries from each device into one contact. Unfortunately, the only real way to fix this is for Julie to pick one of the entries and manually delete the others. It's also important to turn off iTunes syncing after turning on iCloud syncing. Using both will cause duplication also.

Why did the contacts widget stop working on my iGoogle page?

Episode 877

Dennis from Marina Del Rey, CA

From the Chatroom, older versions of the Google Contacts API were killed in early April. So that’s probably why the widgets stopped working and it’s probably a precursor to Google killing iGoogle altogether. Leo couldn't find any official Google contacts widget, and couldn't even find editor's picks anymore either.

Dennis also wanted to know how to get contacts in one phone book on his phone to those in Google. Leo thinks there's a way to either merge them or import one phone book into the other at

How can I sync my Android 'HTC Incredible' phone's contacts with Microsoft Outlook?

Episode 875

Rene from Long Beach, CA

Unfortunately, Microsoft Outlook will not sync contacts with Android phones, and in fact it doesn't even sync with Windows Phone 7 either. There are a few ways Rene can accomplish this goal, however.

  • Microsoft Exchange Server
  • If Rene were using a Microsoft Exchange Server, then it would be possible. Most corporations use this, and with the Exchange Server it works fine.