Leo says no, it shouldn't. It's to prevent people from stealing books that are downloaded on it. But since he has a Kindle Fire, there is a way to get user data such as photos and videos. He would need a "USB to Go" port, but Leo doesn't think the Kindle supports that. If he's not seeing it, it likely doesn't support it.
Juan uses a backup program called "GoodSync," which he says does a good job back and forth. But he doesn't backup to the cloud, to work and home. What can he use that he can incorporate into his current setup?
Steve has Google Drive but he doesn't think it's organized very well for backup. Leo says it's not ideal as a backup solution. It's more of a temporary repository. Steve is having problems syncing to it, because it just keeps creating multiple copies. Leo says he could turn on Versioning in Google Docs, so that may help.
Vlad wants to know if there's anything he can do to get his data on his computer and print a hard copy of it. Leo says that Vlad should use Google to sync everything. That way he'll have a copy of it everywhere: on his phone, online, and on the desktop. Google will sync it seamlessly, and it's by far the easiest way to do it. But Vlad doesn't want to give Google all that information. Leo says that using the S4 gives Google everything anyway, as does Vlad's ISP, so it's a moot point.
Paul has several interviews on his iPod of World War II vets and the iPods are dying, so he needs to get them off. He'll need a computer to do this. Paul will have to be careful not to erase the iPod, since that's the first thing iTunes will prompt him to do when he connects it. Then he can get a third party program that will get the files from the iPod.
Michele got a text from someone saying "Merry Christmas" and she has no idea who it is, though he's in her contacts. Leo suggests that it may be someone through social media - via Google+ or Facebook, which can be set up to automatically sync to a contact list. Twitter, Linked In, and Skype may do this as well. Outside of that, Outlook has a setting that automatically adds anyone she would email to her contact list. If she can narrow it down to where these contacts are coming from, then she can disable the sync option to her contacts.
Dwayne just bought a WD MyCloud external drive and wants to clone his PC drive. Leo says that it's USB capable, but the USB port is only for attaching other hard drives. Leo suggests connecting an Ethernet cable and moving the data over with that. He can use SyncToy to sync them. There's also Second Copy from Centered Systems. The Chatroom says that the MyCloud folder on the desktop does that automatically.
Dave is using Western Digital's backup software with his WD External drive. How can he be sure he's backing up all his data? Leo says that he can't since WD uses a protocol that backs up all files into one big master file (or what Leo calls a big ball of stuff).
George's wife is into photography and has 700 GBs of pictures and it's growing. Leo says it's very hard to "cull" photographs, but Leo's made a practice of going through all of his good shots the evening after he takes them. What can George do to back these all up? He also needs a larger drive for his MacBook Pro.
Tom has been syncing podcasts to his iPod Touch. But now that he has the SIV, he's been syncing the podcast, but DoubleTwist can't remember the position of the podcast. Leo says that Doubletwist player doesn't remember because it thinks it's a song. Leo recommends DogCatcher for Android, and use DoubleTwist to sync it. In fact, Leo says to subscribe to the podcast through Dogcatcher and it'll get it.