Kevin has a NetGear Stora NAS drive and it's not backing up the way he wants it to. He uses Google Drive and it's not syncing to it. Leo says that Google Drive is syncing to the local computer and not the NAS. If he sees the NAS mounted on his computer, then he should get the NAS and the local computer synced first. Since Kevin uses a Mac, Leo uses ChronoSync but Super Duper is good too.
Joe recently bought an iPhone and iPad, but there are programs at work that Apple doesn't support. So he's using his old HP laptop for those. Now he's having issues syncing calendars and contacts, and Apple hasn't been much help because they don't support Microsoft.
Paula is thinking of switching from the Samsung Galaxy SIII to the iPhone 6 Plus. She uses Outlook, and was told it's not a problem to use with the iPhone. Leo says that syncing Outlook isn't really a good solution because Google killed the ability to sync with it. Since Paula is currently using Google Calendar and Contacts on Android, it would be best to just stick with that.
Daryl wants to know how long Carbonite will take to backup his hard drive. Leo says to take 740kbps x 60 then divide by 10. 10 KB per minute. If he does the math, it takes quite a bit of time. Carbonite knows this and as such, Daryl can request to have a hard drive sent to him and then he can back up his system and sent it back.
Syncing files between multiple computers in different locations has been a difficult task. Syncing software will often end up creating duplicates of files because it can't determine which file should take precedence over the others. It also might not delete files in other locations if you delete them in one place, and therefore it isn't "true sync." This is why the concept of the "cloud" took over, and it has solved many of these file dilemmas.
Leo says no, it shouldn't. It's to prevent people from stealing books that are downloaded on it. But since he has a Kindle Fire, there is a way to get user data such as photos and videos. He would need a "USB to Go" port, but Leo doesn't think the Kindle supports that. If he's not seeing it, it likely doesn't support it.
Juan uses a backup program called "GoodSync," which he says does a good job back and forth. But he doesn't backup to the cloud, to work and home. What can he use that he can incorporate into his current setup?
Steve has Google Drive but he doesn't think it's organized very well for backup. Leo says it's not ideal as a backup solution. It's more of a temporary repository. Steve is having problems syncing to it, because it just keeps creating multiple copies. Leo says he could turn on Versioning in Google Docs, so that may help.
Vlad wants to know if there's anything he can do to get his data on his computer and print a hard copy of it. Leo says that Vlad should use Google to sync everything. That way he'll have a copy of it everywhere: on his phone, online, and on the desktop. Google will sync it seamlessly, and it's by far the easiest way to do it. But Vlad doesn't want to give Google all that information. Leo says that using the S4 gives Google everything anyway, as does Vlad's ISP, so it's a moot point.
Paul has several interviews on his iPod of World War II vets and the iPods are dying, so he needs to get them off. He'll need a computer to do this. Paul will have to be careful not to erase the iPod, since that's the first thing iTunes will prompt him to do when he connects it. Then he can get a third party program that will get the files from the iPod.