Dave bought a five drive Synology NAS. He was having trouble with parity checking and so he had to go turn off services in order to get through it all. He should also use the Synology Connection System, which is a lot easier.
Ben wants to know if he can sync iCal with Outlook. Leo says that he would use Google Calendar as an intermediary. Ben can sync Outlook to Google and then Google to iCal. That should work.
Here's a technote from Apple on how to fix Exchange syncing with iCal. It's probably an update that broke it.
John is frustrated with the program called AirDroid to sync files back and forth from his mobile device and his PC. Leo says that there was a security flaw that would allow an attacker to intercept user data, so they changed the program to eliminate the bug. Unfortunately, as a result, it made the program pretty useless.
Beth bought Microsoft OneDrive and she backs up her data files on it. But she has two versions of it. Leo says one may be the backup of her tablet files. If they're supposed to be the same, she'll need to make sure they are synced before she deletes one. Dropbox may be a better option because it would tell her which drive is the backup drive. Leo also recommends backing it up locally and then she can delete one.
Jay has backed up his iPhone and installed the iOS 10 Beta. He's having issues with iCloud sync with his iPad and Mac, along with the universal clipboard. Leo says that a beta version will always have some things that don't work. Leo suggests restarting everything to see if they sync back together. He also should make sure everything is updated to the latest version. Being on the same Wi-Fi network also helps.
Brian is having trouble syncing to Outlook on his laptop, iPhone, and iPad. Leo suggests going into iOS settings and removing the Outlook sync account. He could also install the Outlook app.
It could also be an issue with his Exchange server at work, especially if other coworkers are having issues. He should use Microsoft's app on the laptop. Then remove the Exchange server from iOS devices and reinstall it. It's likely a network issue with work. Brian should talk to his IT guys, as they may have to configure it.
Joel has a Samsung Galaxy S5 and the Bluetooth and Wi-Fi have been acting weird. His memos are now missing as well. Leo says that he may have Samsung sync turned on by mistake. If not, then it may not be possible to get his memos back. He can reset the phone though and at least get it back working like the day he bought it.
Greg wants to know if ransomware will infect and encrypt drives in multiple locations. He uses the Transporter to sync his data. Leo says it won't do that. It can't go over the internet to infect it. But if he's backing up encrypted files, those could get backed up replacing the other files. That's why versioning is so important. Carbonite has a great solution and a white paper on versioning.
(Disclaimer: Carbonite is a sponsor)
Alan is having trouble syncing his Android phone with Google. He's running Android 4.3. Leo says it's an older version of Android. That could be the issue, but it's more a settings issue. Alan should make sure he's logged into the right account. He should also make sure it's synchronizing with all of the groups.