Richard has several platforms with different OSs, and he's having issues with maintaining contacts. He gets a lot of duplicates. Leo says that synchronization is a hard, universal problem. It guards against deleting anything, just in case. So you end up with duplicates. Leo uses Google Contacts. But even that doesn't solve the duplicates issue. But the sync is quite good. One solution that Leo recommends, that's iPhone only, is Sunshine. It can dedupe, as well as sync.
Ron recently picked up a Samsung S8 mobile phone, but his new Outlook contacts don't come up on his phone. Just his old contacts. It's synced with Outlook at work. Leo says that to make sure everything is all synced up. You may be synced to Samsung contacts, and you need to be sure that it's synced up with Outlook. There is also a setting in Outlook to use autofill with contacts.
Martin wants to know what is a good backup strategy for his Seagate hard drives and how can he mount them as network drives. Leo says that Seagate has its own backup in the cloud, which figures out where all the drives are. But that's not the only way to do it. FTP can work with a sync program. Robocopy wasn't designed for it, but it may be able to. The key is to figure out what the IP address is on the fly since most are dynamic. If he had a static IP, it wouldn't be a problem. The key is to find a sync program that supports FTP, but FTP isn't secure either. SCP is where it's at.
Jody has been using a MacBook Pro as his main computer and recently moved over to a MacBook Pro. But he hasn't been able to move his Firefox extensions and bookmarks over. How can he do it? Leo says that Firefox has a sync capability at the bottom of the WIndow. Set up the account and Firefox will sync from one machine to another. Easy Peasy. The other way to do it is to export bookmarks through the Bookmark Manager.
Joe has a Samsung Galaxy S10 and recently his contacts "came unglued" while text messaging. He couldn't see who he was texting in the middle of the conversation. Leo says that Samsung has its own apps for messaging, plus the Google versions. Leo would recommend replacing Samsung messages with Android Messages. That'll make it less confusing.
Rich has a need to remove contacts from his personal contacts account and then replace it in his business account. Leo says that he doesn't know any automated way to do that. The only real way is to do it manually. He recommends turning off syncing. Then export contacts as a CSV file. Clean up that contact list, then make a copy of the cleaned-up version. He can also use an app like Contacts+ to merge duplicates. Do this for both personal and business contact lists, then import them. Rich will likely have to do this periodically. But keep sync off.
Joe bought an HTC U11 a few years ago, which could sync with Outlook. But they stopped supporting it and Android killed the sync feature. So how can he sync the phone's outlook contacts before he upgrades to a new phone? Leo says there's a good free third party tool that will sync with the Windows Contacts manager called Syncios Mobile Manager for Android. It'll sync with Windows 10 People app, which can then sync with your Outlook.
Tom got a message from his iPhone 11 Pro that his phone was almost full. So he's been moving stuff off. But how does he back up his playlists? Leo says you can do it wirelessly. Go into settings and look in "about" to see what's taking up all the room. Then, you can go into the Music app and delete the music artist by artist. But in Catalina, you can still sync in the music app as you used to with iTunes. Select Sync check songs only.
John is noticing that the audio when he watches streaming TV is starting to get out of sync. Leo says it's not uncommon. But since he can watch the same TV on other devices, it's likely the TV. Look in the audio settings to adjust the sync. Check the cable. He can also try changing the audio encoding. Make sure the effects options are off.