sync

How Can I Avoid Duplicates When I Sync Contacts?

Sunshine Contacts for iOS

Episode 1789

Richard from Del Rey Beach, FL

Richard has several platforms with different OSs, and he's having issues with maintaining contacts. He gets a lot of duplicates. Leo says that synchronization is a hard, universal problem. It guards against deleting anything, just in case. So you end up with duplicates. Leo uses Google Contacts. But even that doesn't solve the duplicates issue. But the sync is quite good. One solution that Leo recommends, that's iPhone only, is Sunshine. It can dedupe, as well as sync.

Why Doesn't My New Samsung Phone Have All My Contacts?

Microsoft Outlook

Episode 1785

Mike from Corona, CA

Ron recently picked up a Samsung S8 mobile phone, but his new Outlook contacts don't come up on his phone. Just his old contacts. It's synced with Outlook at work. Leo says that to make sure everything is all synced up. You may be synced to Samsung contacts, and you need to be sure that it's synced up with Outlook. There is also a setting in Outlook to use autofill with contacts.

How Can I Backup My Network Hard Drives?

Seagate

Episode 1772

Martin from Hayward, WI

Martin wants to know what is a good backup strategy for his Seagate hard drives and how can he mount them as network drives. Leo says that Seagate has its own backup in the cloud, which figures out where all the drives are. But that's not the only way to do it. FTP can work with a sync program. Robocopy wasn't designed for it, but it may be able to. The key is to figure out what the IP address is on the fly since most are dynamic. If he had a static IP, it wouldn't be a problem. The key is to find a sync program that supports FTP, but FTP isn't secure either. SCP is where it's at.

How Do I Transfer Firefox Extensions and Preferences On My Mac?

MacBook Pro

Episode 1741

Jody from LA, CA

Jody has been using a MacBook Pro as his main computer and recently moved over to a MacBook Pro. But he hasn't been able to move his Firefox extensions and bookmarks over. How can he do it? Leo says that Firefox has a sync capability at the bottom of the WIndow. Set up the account and Firefox will sync from one machine to another. Easy Peasy. The other way to do it is to export bookmarks through the Bookmark Manager.

How Can I Clean Up and Manage My Personal/Business Contacts?

Contacts

Episode 1729

Rich from Rochester, NY

Rich has a need to remove contacts from his personal contacts account and then replace it in his business account. Leo says that he doesn't know any automated way to do that. The only real way is to do it manually. He recommends turning off syncing. Then export contacts as a CSV file. Clean up that contact list, then make a copy of the cleaned-up version. He can also use an app like Contacts+ to merge duplicates. Do this for both personal and business contact lists, then import them. Rich will likely have to do this periodically. But keep sync off.

How can I sync my Outlook contacts from my old HTC phone?

HTC U11

Episode 1698

Joe from Looking Glass, OR

Joe bought an HTC U11 a few years ago, which could sync with Outlook. But they stopped supporting it and Android killed the sync feature. So how can he sync the phone's outlook contacts before he upgrades to a new phone? Leo says there's a good free third party tool that will sync with the Windows Contacts manager called Syncios Mobile Manager for Android. It'll sync with Windows 10 People app, which can then sync with your Outlook. ​

How do I sync my phone in Catalina?

Catalina OS

Episode 1688

Tom from Warren, OH

Tom got a message from his iPhone 11 Pro that his phone was almost full. So he's been moving stuff off. But how does he back up his playlists? Leo says you can do it wirelessly. Go into settings and look in "about" to see what's taking up all the room. Then, you can go into the Music app and delete the music artist by artist. But in Catalina, you can still sync in the music app as you used to with iTunes. Select Sync check songs only.