Jose has a Windows Surface Pro PC that hasn't been updated to the latest Windows 10 yet. What gives? Leo says that those are "feature updates" and Microsoft is updating the Surface Pro hardware last. Don't try and force it. It'll come sooner or later. And really, there's nothing in it Jose really needs right now. Security updates through "Patch Tuesday," and other critical updates will come separately and those are more important.
The battery from Tim's Surface Laptop is starting to swell. Leo says that indicates that the battery is about to fail. Tim wanted to call in to say that Microsoft's service was fantastic for him.
Dave's wife has a Microsoft Surface Pro and he's concerned that she isn't protected from hackers online. Leo says that Windows 8 has Microsoft Defender built in and the key is to keep it up to date. They will want to update the OS completely as well. If that doesn't solve the issue, then it would be a good idea to do a complete restore.
Chris needs to get a tablet for the work he does writing and proofreading. Leo says that a Windows Surface tablet is probably the best solution for Chris since he needs Microsoft Word and Adobe Reader. The Surface RT comes with Office, and would work just fine for Chris. It's lower powered and won't work with traditional Windows software, though. For that, Leo recommends the Surface Pro, but it doesn't come with office. Leo also recommends the Type keyboard cover.
Charlie wants a tablet, but he also needs a laptop. He's wondering if the Microsoft Surface Pro would be a good solution. Leo says it's a very nice option, and he'll want the 128GB version, which is in short supply. If he orders it from the Microsoft store, he'll get it within a week to ten days. Charlie will also want the type keyboard cover as well.
Microsoft sold out of the Microsoft Surface Pro almost instantly, and now is finally allowing more orders of the 128GB model at store.microsoft.com.
Microsoft reopens 128GB Surface Pro online orders (ComputerWorld)…
Microsoft Surface Pro sell-out flap: Is the tablet really that popular?…
Did you get a Surface Pro tablet? Leave your thoughts on it in the comments.