super duper

Why Am I Getting a Write Error in Time Machine?

Time Machine

Episode 1827

Mark from Tustin, California

Mark has been having issues where he can't do a time machine backup on his new M1 Mac. It gives him a "can't write a file" error.  Does he have enough memory for it? Leo says it's not related to memory. It's likely a Time Machine issue. One of the reasons why Leo doesn't rely on Time Machine. Leo uses SuperDuper or ChronoSync to do a backup. RSync is native to the Mac, which ChronoSync harnesses.  And SuperDuper is in beta on a bootable backup with the M1. So it's the way to go.

What's the Best Way to Back Up My Hard Drive?

iDrive

Episode 1808

Dave from Redlands, CA

Dave uses iDrive as his main backup option, but he wants to be sure he has a good backup to his backup. This is mostly for his media collection, which amounts to 1000s of songs and DVDs. He has an 8TB hard drive. Leo says there are three kinds of backup ... image backup for quick restore, a standard data backup, and then an incremental backup, which is used for when people update a file and the backup only archives those changes. This could also include versioning. Then once people restore from the full backup, they can then restore the incremental changes as needed.

How Can I Back Up My Mac Hard Drive and Make it Bootable?

Mac Mini

Episode 1804

Tom from Largo, FL

Tom isn't thrilled with the new iMacs, and Leo recommended he pick up a Mac Mini and get a dock and monitor for it. So he did, and now he wants to move his data from his old mac to his Mac Mini. But the Thunderbolt drives are too expensive. Can he use USB 3 drives? Leo says absolutely. He can also clone the drive and make it bootable. Leo recommends Carbon Copy Cloner since SuperDuper doesn't offer a bootable option now, due to security features in the most recent macOS Big Sur. He can also still use an older version of SuperDuper.

Can I Make a Snapshot of My Hard Drive & Back It Up Simultaneously?

ChronoSync

Episode 1743

Ed from Ontario, California

Ed wants to be able to take a snapshot of his Mac hard drive and use it as a backup, but still have a backup on the same drive. Will SuperDuper do that? Leo says it's called an Image, or Ghost. Some may be able to do that, but SuperDuper isn't one because it takes up the entire drive so he can use the image as a bootable drive. Leo recommends Carbon Copy Cloner or ChronoSync. Both will match folders, but not the entire drive. He can also image the hard drive using macOS disk utility onto a backup drive. 

How can I Prevent Duplicate Files While Backing Up?

SuperDuper

Episode 1576

Jim from Maryland

Jim found a duplicate file on a backup hard drive and wants to know how he can find other duplicates. Is there an app for that? Leo says that a program that can prevent duplications when backing up is SuperDuper by Shirt Pocket Software. Jim can set it up to mirror his internal drive and then if the internal drive dies, he can boot up from the external drive. Gemini Duplicate File Finder will do the job for the Mac, and it's $20 to buy. But be sure they're looking inside the file to verify it's a duplicate!

Can I use Time Machine with macOS Mojave?

SuperDuper!

Episode 1546

Charles from Virginia Beach, VA

Charles wants to know the best way to set up Time Machine on his Mac with macOS Mojave. Leo says that in the new OS, there is a new APFS file system, and there have been backup issues with Time Machine and others. He may need to use an external drive formatted with the old HFS file system. That will insure that if his internal drive dies, his backup is secure. Leo also recommends not using Time Machine as his primary backup system. He should make an image backup with SuperDuper.

Is my SSD drive failing?

Episode 1519

Mike from Dana Point, CA

Mike upgraded his computer with an SSD hard drive and after two years, he's getting a drive failure error. SuperDuper said that his hard drive was failing, and won't run. But Crucial, the drive manufacturer says that it isn't and could charge him $500 should they look at it and there's nothing wrong. Leo says it could be a false positive on the part of Super Duper. SuperDuper's SMART technology feature is designed to predict when your drive is going to fail. Problem is, it's not all that smart.

Is WhatsApp secure?

WhatsApp

Episode 1516

Patrick from Palo Alto, CA

Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.

Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.