Alex has an Samsung Note 8 mobile device, and after an operating system update, he's lost the abilty to stream music. Leo says that some updates will cause some apps to stop working, and if you used an app that is no longer supported, like the Milk streaming service, then you will lose the ability to use that app. Leo also says that Verizon often doesn't give updates in a timely manner. So it's not surprising. But you may also want to check to be sure that your app is still supported or updated. Or try another app.
Kira's twin daughters love to listen to Disney music, but she doesn't want to buy it all because it's so expensive. What streaming options does she have? Leo says that Spotify is probably the best one. She can even tie her Spotify account to her Echo. They have a broad range of Disney music channels. Amazon Music Unlimited and Apple Music are other options.
Chris doesn't understand how he can get Apple Music on his desktop, but he can get it on his mobile phone. Leo says that Apple deems it that way. It's their way or the high way.
Albert wants to know if there's any way to stream audio on his phone without killing his data caps. Leo says no. It'll use what it uses, but T-Mobile offers a way around this. They have deals with some of the streaming services and they don't count it against your data. T-Mobile calls it "Music Freedom".
T-Mobile is very aggressive with great packages that include stuff like this, which is one of the reasons Leo likes them.
Wayne has been using Apple Music and it seems to use a lot of data. Leo says that T-Mobile has a great gig going on where they allow users to stream for free, and it doesn't count against user bandwidth caps. But AT&T doesn't offer that.