Start8

How can I get Windows to see my new hard drive? (Part 1)

Episode 995

Asher from St. John's, Newfoundland, Canada

Asher got a 2TB Seagate hard drive but after installing it, he just gets an error message saying it can't be read. When he initializes it and partitions it, he gets another error of being unable to write to it. Leo says that it sounds like the hard drive is just plain broken, or the USB interface to the external drive is defective. More likely, it's just DOA and Asher needs to contact Seagate or Best Buy to return it.