Matt is having buffering issues when streaming on his TV. Leo says that buffering shouldn't happen that often. But if the packets arrive out of order, buffering occurs as the TV is waiting for the missing packets to put them in order. If it's dropping packets, users miss content. That's why a stream usually buffers 30 seconds ahead, just in case packets arrive out of order. Check out Fast.com to see if it is getting enough bandwidth. Also speedtest.net and the DSL reports speedtest.
Bob is looking at T-Mobile's home internet, but it seems to slow at 25MB or more in speed. Leo says that's probably T-Mobile's Cellular internet service. He can run SpeedTest.net and verify it as well. They will publish the ideal that is usually peak speed, but not regular everyday speed. Also, upload speed is just as important as download speed, if he's doing zoom calls. Also run the speed test in prime time, when everyone is streaming Netflix. Then Bob will know how fast it will really be.
Rob wants to know how he can find out the more accurate speeds he's getting on his internet service. Leo says that when ISPs tell you speeds, it's usually under ideal conditions are are "peak speeds." Look for the phrase "as fast as." Then go to several internet speed testing sites like Netflix's Fast.com or SpeedTest.net. User several of them and get a good average. Also do it at different times. After 6pm is going to be different because people are watching Netflix.
Neil has cable based internet with 300 Mbps down, which should be great for streaming. But when he tries to use live TV, he finds the buffering makes streaming unwatchable. It's not the same with video on demand, though. Leo says that 300 Mbps is the "ideal" rate and it's always "up to" that amount. Leo recommends running a speed test from SpeedTest.net to see what he's really getting. DSL Reports has a really accurate speed test as well.
Scott wants to know what the best bandwidth is for streaming HD video. Leo says that 25MB down is ideal, but it really comes down to how much congestion he deals with as other people in the house are using bandwidth. Netflix has a page that shows recommendations, though. If there are more people he has to share with, then he should get double what he needs. Generally, cable companies offer more than enough and are consistent. But in an apartment, that bandwidth gets split off.
Mike recently "cut the cord" and streams only via Roku. Leo says that what's apparent is that cord cutting doesn't really save money. When you consider Netflix, Hulu, HBO Go, and Amazon Prime subscriptions, he's paying just as much, if not more. That's not the reason to cut the cord. The reason is to send a message that he's not going to take it anymore from the cable companies.
James pays $56 a month for cable internet with Time Warner. What are his options? Leo says it depends on what he gets for that much. How fast is it? The more he pays, the faster it should be.