SONY XBR

What's Wrong with my TV Tuner?

X800e

Episode 1574

Frank from Van Nuys, California

Frank bought a Sony XBR 800e. Three weeks after his warranty expired, it started having trouble. Leo says that while the warranty is expired, it's close enough that if he calls them and pleads his case, Sony may be willing to extend the coverage and fix it, and it's likely just a tuner that's gone bad. The other option is to use a third-party tuner. Leo recommends a TiVo or Channel Master product.