Frank bought a Sony XBR 800e. Three weeks after his warranty expired, it started having trouble. Leo says that while the warranty is expired, it's close enough that if he calls them and pleads his case, Sony may be willing to extend the coverage and fix it, and it's likely just a tuner that's gone bad. The other option is to use a third-party tuner. Leo recommends a TiVo or Channel Master product.
Paul's daughter dropped her Sony A6000 camera lens into the sand and the repair facility wants $141. She can get a new one for that, which is "bulk international lens." Leo says that chances are it's a grey market item, which comes with no warranty. If that was a camera, Leo would say no. But with a Lens, it's less of an issue. One thing she'll have to be careful of is that more than half the stuff sold on Amazon isn't sold by Amazon, it's just fulfilled by Amazon. So she does run a risk if Amazon doesn't ship it. If it's a reputable company with decent ratings, it should be OK.
Murray has a Sony XBR 930D 4K TV, and it has horizontal lines across the bottom of the screen. Then it looks like it has a double image after awhile. Leo says it sounds like a hardware failure. Scott says that it sounds like LCDs are stuck open, or that the edge backlighting on the 930 are running a muck. Bottom line, it's broken. He may be able to have it repaired under warranty since it's under 2 years old. But if not, it'll likely cost more to fix it than buying a new TV.
Vincent has an Nvidia Shield and the Channel Master over-the-air DVR and he's loving it. He's glad he cut the cable. But he wants to upgrade from his old Samsung 1080i TV. What should he get? Rich says that all he really needs on a TV these days is an HDMI and Coax input for his antenna. He doesn't even need a smart TV because they rarely get updated. It's better to get a TV without smart features and a Roku or Apple TV. There is one exception, though. Roku enabled smartTVs are worth it because they do get updated. Amazon also offers TVs with Fire TV built in.
Chris has a SONY credit card and he has amassed a bunch of points to use to get a camera. Is the Sony A7 good? Leo loves his Sony A7R II. Great camera. But if you're just a hobbyist who loves to take snapshots, the Sony RX100 is a great point and shoot camera, but it isn't cheap at $1200. And if you have a ton of points, then the RX100 Mk. V is last year's model and it's still a great camera. It really comes down to just how much you want. Since Chris already has an Alpha camera, using the Sony A6000 would probably be a good choice as well.
Vino recently cut the cable and is streaming YouTube TV, but he's having trouble streaming on his Sony TV on Roku. It turns on by itself. Leo says that it's likely a CEC problem, which has to do with the HDMI settings. It's basically designed to automatically turn on the TV when he turns on his Roku. It doesn't work very well on Sony. So he should go into the settings and turn off BraviaLink. That'll solve it.
Michael is looking to get a TV and wants to know if he should get 1080p or 4K. Leo says he should definitely get 4K moving forward. But even more importantly, he should get a TV with HDR. It has a much nicer look. Leo's choice is the LG B6 OLED. It comes down to budget though. Michael wants a TV that has no bezels. He wants to hang it on the wall like a painting preferrably an 80" model. Leo says that Vizio has a nice one.
Scott joins Leo to help Doug from Albuquerque, NM figure out what TV to buy. Scott says that the "spousal acceptance factor" is high on big flat screens, but not on speakers all over the house. So for Doug, a soundbar is probably best. As for the TV, Doug's living room is in a bright area, with plenty of windows, so Scott says an LED LCD TV is going to be the best option.
Glen is thinking about buying an OLED TV, and wants to know which one to get — Sony or LG? Which one is more powerful processor-wise? Leo says that Sony isn't doing very well in the TV business, while LG is holding Strong. From a technology viewpoint, it really is a matter of taste. Both make excellent TVs. The chatroom says that Sony has better support.
David is seeing "banding" when he's watching his HDTV. What is that? Leo says that banding usually indicates compression and comes from the source material. If he wants to test it, he should hook up his TV to a Blu-Ray player and play a Blu-ray DVD. He won't see any banding because there's no compression there. But when he watches on satellite or streaming Netflix, he'll see it because the signal is compressed.