Ken recently automated his home with Google Nest, but the problem he's having is that when he's asking his phone to take a picture, he's told by Google Nest that they can't do that. Leo says that's a common issue as sometimes, Google doesn't know where to process a request. That goes away over time as Nest learns speech patterns. It also helps to be more specific in commands.
Greg is looking to get a 65" TV with decent sound. Suggestions? He'll be getting a soundbar later. Scott Wilkinson says that Sony makes the best OLED TVs with decent speakers. The design is actually the screen itself, with drivers behind them. But that's going to cost well over $1500. Better to get a soundbar for $100. That way it doesn't really matter what TV he buys.
Speakers on TVs are really an afterthought these days. The best choice is to pay a little less for the TV and then add the Soundbar now. Scott recommends Vizio or TCL. The TCL M Series is in Greg's price range.
Jim wants to know what Leo thinks of the new Sony Xperia phone. Leo says he hasn't had a Sony phone in years, but they appear to be pretty popular. But Leo says that Sony hasn't done that well in the US market and he thinks it's due to their square style. But market saturation is another consideration. But at least they have a headphone jack still. Leo also says that there are constant rumors that Sony is going to abandon the US market.
Sam is back from CES and joins Leo to talk about what he saw. What surprised Sam was the Sony Vision S Concept Car. A 4 door electric sedan, it looks a lot like a Tesla. The car was built by Magna International, which creates a lot of the parts that come in today's cars. They also build cars in Europe for Toyota, Jaguar, and others. This doesn't mean that Sony is getting into the car manufacturing business, but was meant to showcase all the electronics that they make for the Car industry.
Felix has a Sony 4K TV and the screen is going black. He's only had it for two years. Leo says it sounds like it could be either a bad power supply or a failing component within the TV. Is the TVZ still under warranty? If so, contact Sony to get it replaced or repaired. But if it's not under warranty, it may not be worth repairing.
It's the 40th Anniversary of the first Sony Walkman..and I own one of the them. So Dick returned to Dick's Gadget Warehouse to pick it up. Yes, it's the Sony Walkman Cassette Player TPS-L2. Thanks to the being featured in the Guardians in the Galaxy it's becoming famous again. Because of that wildly popular show that the price of them on eBay is quite high. I saw two on eBay for an asking price of $500, and one with an asking price of $625.00. They're used of course, because like mine, they're 40 years old.
Frank bought a Sony XBR 800e. Three weeks after his warranty expired, it started having trouble. Leo says that while the warranty is expired, it's close enough that if he calls them and pleads his case, Sony may be willing to extend the coverage and fix it, and it's likely just a tuner that's gone bad. The other option is to use a third-party tuner. Leo recommends a TiVo or Channel Master product.
Paul's daughter dropped her Sony A6000 camera lens into the sand and the repair facility wants $141. She can get a new one for that, which is "bulk international lens." Leo says that chances are it's a grey market item, which comes with no warranty. If that was a camera, Leo would say no. But with a Lens, it's less of an issue. One thing she'll have to be careful of is that more than half the stuff sold on Amazon isn't sold by Amazon, it's just fulfilled by Amazon. So she does run a risk if Amazon doesn't ship it. If it's a reputable company with decent ratings, it should be OK.
Murray has a Sony XBR 930D 4K TV, and it has horizontal lines across the bottom of the screen. Then it looks like it has a double image after awhile. Leo says it sounds like a hardware failure. Scott says that it sounds like LCDs are stuck open, or that the edge backlighting on the 930 are running a muck. Bottom line, it's broken. He may be able to have it repaired under warranty since it's under 2 years old. But if not, it'll likely cost more to fix it than buying a new TV.
Vincent has an Nvidia Shield and the Channel Master over-the-air DVR and he's loving it. He's glad he cut the cable. But he wants to upgrade from his old Samsung 1080i TV. What should he get? Rich says that all he really needs on a TV these days is an HDMI and Coax input for his antenna. He doesn't even need a smart TV because they rarely get updated. It's better to get a TV without smart features and a Roku or Apple TV. There is one exception, though. Roku enabled smartTVs are worth it because they do get updated. Amazon also offers TVs with Fire TV built in.