Victor has a 3D Bluray player in his laptop and he's concerned that his software doesn't support 3D in the latest release. Leo says it's probably still supported, it's likely just not featured on the list of features because they want to focus on newer options. Give them a call.
Bob wants to get into writing, and he has an iPad to do it. Leo says a computer is a much better option than an iPad. That virtual keyboard isn't very comfortable. What software should he use? Leo says that there are plenty of word processors out there, many of them are free. Notepad, on Windows, is a good basic word processor. But Leo really likes Typora. It has a ton of great features including word count, lists, and markdowns. But it's basically designed to encourage a free flow of typing without getting bogged down.
A used car dealer bought a used Tesla directly from the carmaker, with autopilot and a host of other features. He then passed the car along to a customer who wanted the autopilot feature. Tesla turned it off, saying that the customer didn't pay Tesla for the feature. Leo says that is the realm we are in now, companies can disable features and hold them hostage until the new owner pays up.
Clinton is looking for an app to manage customer interaction. Leo says that's called Customer Relationship Management (CRM). The king of CRM is called SalesForce. Its what everyone really uses, but it may be overkill for a small business. There was another one called ACT from back in the day. But that is long gone.
Gold Mine is a small business CRM that starts with your contact list and then expands it. Another is SUGAR. Monday is an advertiser and it works well for small businesses. ZoHo. Look at Capterra. That's a good place to start.
Some antivirus software can be fairly annoying to uninstall. Rather than going into the list of programs within your PC or Mac and uninstalling from there, the antivirus software can be embedded into your system that it technically remains on your computer even after going through the uninstallation process.
Greg is part of an RV club and they'd like a good web-based database to manage contacts, offer invoices, and get out information. Leo says that Capterra is a directory of business software. A really good resource to find the right app for the need. Also, check out Monday.com
Charisse's mother has an iMac and would like to get her software that will help her pay bills by writing checks. Leo says that QuickBooks is very popular. But it may be a handful. There's also Mac Personal Checkwriter. Understand though, that you'll have to get special checks that can be printed on your printer. Here's a complete list of the best check writing apps for 2019 - https://www.thebalancesmb.com/best-check-writers-4159967
Margaret is using Salesforce and working with PDF documents. She needs to figure out a way to transfer those documents into an editor like Word. How does she get them back into Word easily and quickly without having to reformat? Leo says that Salesforce wants users to import them as CSV files, but that strips the document of all formatting. Margaret isn't alone, this seems to be a common complaint with Salesforce. As for how ... it's such a simple thing, but there doesn't seem to be a way to do it.
John wants to know if Microsoft Office comes with Windows. Leo says it doesn't, but there's an open source option called Libre Office, which is free, and will do most of what MS Office does, including reading all Office document files. Buying Office is very expensive, but he can do a monthly subscription rate, which is about $100 a year for Office Home. It's the most affordable solution.
Fred is legally blind, but he knows of a new app by Microsoft called Seeing AI. It offers text reading, barcode scanning, it will tell you if your light is on. It basically narrates the world around you. Currently only available, quite ironically, on all Apple devices.
Leo says another option is called Be My Eyes. It works on Android.