Software development and the use of computers in today's cars have contributed to the rise in car prices over the last few years. Leo says that up to 40% of a price of a car can be attributed to the development of car computers and software that operates them. Add to that, Leo says that the worldwide chip shortage, and not only are cars more expensive, but car manufacturers are making fewer of them.
Dale has an idea for software and would like to hire a programmer. Leo says that's how Facebook was created, and the risk is, that he could get ripped off by an ambitious programmer who decides to do it himself. So he should make sure he has an ironclad contract to protect his IP. There's also the risk that he could spend a lot of money and the programmer just doesn't deliver. In the end, a brilliant idea isn't what makes money. It's the implementation. The safest way to do it is to learn to do it himself.
UpWork is a source for hiring programmers though.
Victor has a 3D Bluray player in his laptop and he's concerned that his software doesn't support 3D in the latest release. Leo says it's probably still supported, it's likely just not featured on the list of features because they want to focus on newer options. Give them a call.
Bob wants to get into writing, and he has an iPad to do it. Leo says a computer is a much better option than an iPad. That virtual keyboard isn't very comfortable. What software should he use? Leo says that there are plenty of word processors out there, many of them are free. Notepad, on Windows, is a good basic word processor. But Leo really likes Typora. It has a ton of great features including word count, lists, and markdowns. But it's basically designed to encourage a free flow of typing without getting bogged down.
A used car dealer bought a used Tesla directly from the carmaker, with autopilot and a host of other features. He then passed the car along to a customer who wanted the autopilot feature. Tesla turned it off, saying that the customer didn't pay Tesla for the feature. Leo says that is the realm we are in now, companies can disable features and hold them hostage until the new owner pays up.
Clinton is looking for an app to manage customer interaction. Leo says that's called Customer Relationship Management (CRM). The king of CRM is called SalesForce. Its what everyone really uses, but it may be overkill for a small business. There was another one called ACT from back in the day. But that is long gone.
Gold Mine is a small business CRM that starts with your contact list and then expands it. Another is SUGAR. Monday is an advertiser and it works well for small businesses. ZoHo. Look at Capterra. That's a good place to start.
Some antivirus software can be fairly annoying to uninstall. Rather than going into the list of programs within your PC or Mac and uninstalling from there, the antivirus software can be embedded into your system that it technically remains on your computer even after going through the uninstallation process.
Greg is part of an RV club and they'd like a good web-based database to manage contacts, offer invoices, and get out information. Leo says that Capterra is a directory of business software. A really good resource to find the right app for the need. Also, check out Monday.com
Charisse's mother has an iMac and would like to get her software that will help her pay bills by writing checks. Leo says that QuickBooks is very popular. But it may be a handful. There's also Mac Personal Checkwriter. Understand though, that you'll have to get special checks that can be printed on your printer. Here's a complete list of the best check writing apps for 2019 - https://www.thebalancesmb.com/best-check-writers-4159967
Margaret is using Salesforce and working with PDF documents. She needs to figure out a way to transfer those documents into an editor like Word. How does she get them back into Word easily and quickly without having to reformat? Leo says that Salesforce wants users to import them as CSV files, but that strips the document of all formatting. Margaret isn't alone, this seems to be a common complaint with Salesforce. As for how ... it's such a simple thing, but there doesn't seem to be a way to do it.