Dave has noticed sometimes his text messages take up to 15 minutes or more to be delivered. Leo says that since Dave is using Verizon, they are using an old system called SMS, which uses cellular to transmit, rather than data. They use it because it's extremely lucrative, rather than using data-based schemes. That's why Apple has bypassed the carrier infrastructure with iMessage.
Bruce is having trouble getting responses with group texting through Verizon. Leo says that happens to his wife as well. Often they arrive a day later, sometimes not at all. Leo says it may be a handshake issue between carriers. It also could be that some people in the group text may be using iMessages with an iPhone. Most users don't realize that when they use iMessage, they're using data and not the SMS system. As such, some just don't get the message because they're on two different networks. The best solution is to go with a data only system like WhatsApp or Facebook Messenger.
Corral is thinking of switching back to the iPhone after leaving it for Android after the iPhone 3G. He's concerned about sending text messages. Leo says that Apple always uses Messages for SMS. This is a problem for group messaging. But within the Apple ecosystem, it's best. Other options include WhatsApp and Facebook Messenger, and those are platform agnostic. The downside is, everyone has to use them.
Daniel can't use his Google Voice number when he signs up for services. Leo says that is right. Some services don't support it. But there is a way around it through GoogleFi. They use Sprint and T-Mobile, and that voice number then becomes an SMS number. Some numbers aren't SMS enabled.
Tom wants to know if there's any way to send images via text without degrading the quality. Leo says no. Texting compresses the image because of data limits via SMS. It's just a smaller pipe. He could email it and choose a larger size, or upload it to a website like Flickr or Google Photos and then send someone a link. Air Drop is another option if he's within proximity of the person he wants to share the image with. He can also double check the resolution of the images he shoots, or use an alternative messaging program like Google's.
Alan went to China and wanted to report his experience getting by the great Firewall of China. He used alternate ports with remote desktop and TeamViewer to skirt China's blocking restrictions, and it worked great. Leo says it sounds like China just blocked standard ports used for RDP and not something more sophisticated like Deep Packet Inspection. He was able to use Google and Facebook through his T-Mobile Smartphone. It was a little slow, granted, because it uses a slower EDGE connection for free digital roaming.
Aurelia has Facebook on her phone and it's eating up her data plan and text messages. What gives? Leo says that's been a common complaint since Facebook took messaging out of the original app and forced users to message using their Messenger app. Leo says go into Facebook settings and turn off mobile notifications. It's buried deep in the settings. Go into settings -> Notifications -> Text messaging -. TURN THAT OFF. That will save your text messages.
Deborah wants to know how she can backup her messages from the iPhone so she can free up her memory. Leo says if she just wants a copy of the data, she can extract it to her computer, but she can't really respond from that. Here are some applications that can save her text messages to her computer:
Andrew bought a Nexus 7 Android tablet for his birthday and he's running into issues with SMS text messaging. Leo says that SMS is the short message service between wireless telephones. So it wouldn't work. But he can use apps like What's App to do it. He may run into issues because he won't be able to universally text to phones with it. The chatroom says he could get Skype, which works great on the Nexus 7, and he can buy the ability to text through Skype. That's a good option, as is Google Voice. Even Google hangouts would work. TalkaTone is another.
Alan says his friend got a new Android phone but he can't iMessage him now. Leo says he has to turn it off in the contact entry. Once he does, he can send him text messages via SMS. He should also change his entry to a regular mobile phone, instead of iPhone.