Jeanine wants to know how to retrieve text messages from an old phone. Leo says that there are several ways to do it. Sometimes they are stored up in the cloud with the carrier. She can ask the technician at the phone store to transfer all the data over. There are also apps that will enable her to do it, including Android apps like SMS Backup and Restore. She can put it on the old phone and it will back up all the messages to the cloud.
SMS Backup and Restore
Karen has a ZTE Android phone and she wants to save her text messages. Leo says there's an app called SMS Backup and Restore and it can save text messages for him. If that doesn't work, she should keep looking in the Google Play store.
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Ron wants to transfer all his data and contacts from one phone to another. He wants to transfer everything from a Samsung Galaxy S4 to a Motorola Moto X. This includes contacts, photos, and voicemails. Rich says that voicemails are handled by the carrier, so they should be carried over automatically. Calendars, contacts, and photos can all be synced through the cloud with Google, and chances are a lot of that data is synced up already.
Reilly wants to know how to backup his text messages to his computer. For iPhone, PhoneView by eCamm is the way to go. For Android phones, SMS Backup and Restore by Carbonite gets 4 1/2 stars, which is pretty impressive. It will back up his messages to Google Drive or DropBox, and it's free.
What's the difference between SMS and MMS? Leo says that SMS is text, MMS is media/images.