Skype

Can I Record a Video Chat?

Skype

Episode 1683

Don from Dana Point, CA

How can Don record a video chat? Leo says it depends on the service. Most should have the ability to record built-in. So hunt around. Skype does, for sure. Remember though, each state has its own laws about securing permission, but it's just plain polite to ask. California, for instance, is a 2 party state, which means both have to give permission. 

How can I video chat without a webcam?

Droid Cam

Episode 1680

Irwin from The Bronx, New York

Irwin's wife is using Zoom for attending class. But suddenly, they can't get a webcam delivered. Leo says that Amazon is prioritizing important things like TP and food delivery right now, so you may have to wait. But if you have a laptop with a camera, you can still chat. Or, you can connect your DSLR to your computer with a live HDMI cable and use it as your webcam. A camcorder will work as well. But if your computer doesn't have an HDMI IN option, then you may need to get an HDMI to USB adapter.

Is there a better alternative to Skype for podcasting?

Episode 1676

Joe from Toronto, Canada

Joe is a podcaster who is looking for a more reliable alternative to Skype for doing a podcast with multiple guests. Leo says he's tried just about everything, and Skype really is the best, mostly because of their audio codec, which minimizes latency and sounds really good. Having good bandwidth on both ends is key. Good mics also helps. And make sure that you do nothing else on that computer. Have a dedicated Skype computer for that purpose. Also, reboot your computer and turn everything off. Make sure no one in the house is using the Internet either. 

How can I stop a recurring charge on a credit card?

Credit Card

Episode 1643

Harriet from Los Angeles, CA

Harriet's husband passed away recently, and Skype keeps charging their credit card and won't stop. What can she do? Rich says to dump the credit card company. If they refuse to chargeback the fees, then it's not worth having. Another thing to do is to contact Satya Nadella, the CEO of Microsoft. He'll direct it to an assistant to address the issue.

How can I make phone calls without a cellular plan?

Verizon JetPack

Episode 1441

Bernie from Washington State

Bernie wants to know about his data. He's worried that he's going over his data caps. Leo says that cell phone companies are moving towards Voice over LTE, which will use data to do phone calls because the quality is better. Can he get a data only device and do that? Leo says he can use apps like Tango and Skype to do that, but he's still paying for data. No cell company offers a mobile phone with just data only.

Why does my computer think I'm in China?

Episode 1369

Howard from Los Angeles, CA

Howard's Windows computer thinks he's in China when he uses Skype. Leo says to go into your Windows region settings and check the location setting. By default Skype will self populate the location for you. There could be a problem with his IP address. There's probably a batch of IP addresses that used to belong to an ISP in China and it's associating with it. Your ISP should be able to fix that if you request a new IP address. You can also just unplug your router and then plug it back in and it will get reassigned. Check out MaxMind.com. They provide IP Address Geo Location.

How can I have two phone numbers ring a single phone?

Episode 1338

Aaron from Fresno, CA

Aaron has to carry around two phones and wants to know if Google Voice will allow him to use two numbers for a single phone. Leo says he can, but there are also some phones that will allow him to use two SIMs. Google Fi is a good option. He can also use phone services like RingCentral and Grasshopper. Those are pay services, though. Skype could be a good alternative. Leo just keeps using Google Voice. It gives him a lot of options.