Randy's credit cards and bank cards have been hacked and stolen. He uses different companies. Did they steal his card numbers because of shopping online? Leo says to look at the common thread. Leo says to look at the common thread. Someone clearly got to where Randy keeps all those numbers stored. So they may have hacked into his Amazon account or his Google account. Make sure those numbers are blocked. The good news is, that his credit card companies will be monitoring it and will warn him. They will then lock the card and reissue them.
Russ is having trouble buying things online. The site he's using won't take his payments. Leo says that's likely due to the browser Russ is using that doesn't support the current SSL encryption standards. Leo recommends using another browser like Chrome. Since Russ is using Vista, Chrome doesn't support it either. It may be time to get a new computer if he wants to shop online.
Jay wants to know if he should keep all apps closed while shopping online. Leo says not really. The real key is to make sure he's using "https" when he's shopping. That means the traffic is encrypted. What we learned from the Target breach is that it's the security afterwards, when they're storing the credit card number. Leo says that it's often possible to set up a one time only credit card that can only be used once or only with a single merchant.