Glen is fed up with Windows 10 updates breaking his system or forcing him to use the Edge browser when he'd rather use Chrome. Leo says that Microsoft is doing too much with bi-annual system updates. Lately, his windows are going outside the borders of his screen after he clicked a link in an email. Leo says that there is a default setting for Edge in system preferences that you can disable. So it won't force you to use Edge.
Make sure UAC is enabled to ensure the popup appears each time you're about to install something. It's a great idea to have a 2nd account on your Windows PC by going to Control Panel, Accounts, and Users, and then add a new user.
You will probably want to make one of them an "admin" account, while more actively using the standard account. In case one account gets messed up, you can use the other one.
Clean up or edit the accounts on your iPhone (iOS 13) by looking under Settings > Passwords & Accounts. This allows you to see what accounts reside on your iPhone, such as iCloud and Gmail. You can add new ones or delete accounts that you don't need anymore. If you have a malfunctioning auto-login process, such as one your workplace set up for you, you may want to delete the account and re-add it after consulting your IT coworkers. Random pop-up error messages can get quite annoying, after all.
Chuck has to run through a tour at LastPass every time he has to log in. Leo says that he can disable going to the page to log in since he doesn't need to go to the vault every time he logs into LastPass. There's a checkbox in the settings to disable the vault popping up with each login.
Mike's cellphone hasn't changed over for daylight savings time. Leo says that since it's not a smartphone, it may be that it doesn't automatically changeover unless he goes into the settings and enables "Accept DST." It may also be time to pick up a smartphone, and the iPhone XR has great accessibility features.
Joseph wants to know if there's any way to turn off active noise cancellation on his Motorola Moto. It is cancelling out his own voice! Leo says that under voice privacy, there is a voice cancellation feature. He can disable that. Motorola says it needs to be physically repaired in the phone. If that doesn't work, he can always put tape over the second mic.
Roger's son has a Samsung phone on AT&T, and the clock is always 2 minutes fast. His wife, who has a very similar Samsung phone on the same carrier, keeps perfect time. Leo says there is a setting for Apple Watch where the time could be offset, so there could be a setting for that. Samsung is notorious for putting in a lot of settings, so he should check the date and time settings.
Brian has an iPhone 7 and when he's listening to music by bluetooth, and he gets a text, the volume turns way down and stays there. What can he do to stop that? Rich says to do a restart or refresh. There could be an odd interaction between apps. Another thing to try is go into settings, general, reset. Then select Reset Network settings. That will reset your bluetooth. But you'll have to re-pair them.
Scott has a Motorola Moto G5. He recently did a hard reset and he keeps getting notification dings, but doesn't know why. Leo says to turn on the on screen notifications and it should let him know what the alert is for.
Todd's pro-level support with Dell expired right as his Wi-Fi stopped working. When he turns it on, it just keeps turning back off. Is it broken or is the software doing something? Leo says there is a function key on the keyboard that can turn off the Wi-Fi, and if it's sticking, that could be causing the problem. If it's a business laptop, it may also have a switch on the side that can turn it off. Driver issues may also be causing it, so he should go to Dell and download all the latest motherboard drivers.