security updates

How can I get updates for my Note 4 if I moved to T-Mobile?

Samsung Galaxy Note 4

Episode 1352

Sundar from Maryland

Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.

Android Has a Bad Exploit: QuadRooter

Episode 1313

A really bad exploit in the Android OS enables the installation of malware called QuadRooter. Google is working to push security updates, and promises to have an update by September. If your manufacturer or wireless provider is slow to push out updates, then you may be vulnerable for quite some time, especially if you have an old phone. If you're looking to get a new phone, make sure you're getting it from a company that's offering monthly updates.

Do I have to install updates on my mobile phone?

Episode 1280

Pat from San Pedro, CA

Pat keeps getting a notification of a security update on her Android phone. Should she do it? Leo says absolutely. Mobile phone companies have started doing monthly security updates to keep phones more secure and functioning properly. Being that it's from her mobile company (Verizon), it's safe. Leo says it may be a good idea to wait a day or two to be sure it works right.