Pam upgraded her MAC to macOS BigSur, but now her all in one printer/scanner can't scan unless she uses the software itself. Leo says it sounds like her printer needs a new firmware update or printer driver to do it. He recommends going to the printer manufacturer to download the latest firmware and drivers for your printer.
Tony has a lot of slides and images to scan. He bought a Brother scanner to do it, but the quality isn't that good. Leo says that Scanners are much better now, with up to 1200 DPI available. Leo recommends the Epson Fast Foto, it has a sheet feed to scan prints. About $600. But you likely have everything you need with a decent digital camera. Set up an easel and put your image on it. Have some ambient light. And then just take the picture one at a time. Slides, on the other hand, is another issue. It needs backlit lighting to illuminate the slide image.
If you have a bunch of photos you want to scan, Leo actually recommends getting an easel, tripod, digital camera, and good lighting. Put your picture on the easel, snap a digital photo, rinse and repeat. Modern cameras are so high-resolution that they can take pretty good photos of pictures when angled right. An alternative is to ask a service like ScanCafe, which takes mailed photos and scans them for you. Costco also has a scanning service of their own, where you can bring your pictures to them before they convert them.
John has a Fujitsu ScanSnap to scan business cards into his Mac. But a recent update doesn't support macOS anymore. Nor will it support the images that get scanned. Leo says it's probably because of 32-bit software that macOS doesn't support anymore. As such, many companies are dropping functions, rather than try and retrofit the software to work. According to the Chatroom, Fujitsu is making new software, they're just killing the old version.
Todd has over 50,000 45RPM record collection from running a jukebox vending machine company back in the day. How can he organize them? Can he use optional character recognition (OCR) and his mobile phone to create a database? He could then take them online and sell them. Leo says as long as the label is easy to read, he can definitely do it. There are dozens, if not more, OCR scanning apps that can create it. He'll want an easel to hold the record still.
Ann wants to scan a huge amount of documents. Is there some sort of sheet feeder she can add to her old scanner? Leo says you can't really add onto it, but that scanner is so old that it's time to get a new one. Leo recommends a scanner that comes with a sheet feeder and can scan at a page per second. It'll also save automatically to your computer and from there, you can move it online, to an external hard drive, anywhere you want. But Leo recommends being sure she backs up online. What are the chances that the format she uses will be future proof?
Bill has over 30,000 slides he needs to digitize. Leo says that 30,000 slides are untenable to digitize. So Leo recommends triaging and culling that number to a more manageable collection of those he absolutely must archive. Then go to a company like ScanCafe.com. They will not only digitize them, but they will clean them and then save them to a DVD or thumb drive for him to have. He also wants to tag the photos with metadata like when, where, and who. Leo says Camera Bits PhotoMechanic is great for that.
Lori wants to make a photo book of her dad's photos. She needs to scan them. Should she use a phone app or get a scanner? Leo says the Epson Fast Photo is excellent because it handles photos through a sheet feeder. But it's not cheap. Your phone or camera app will work. You just have to be sure it's evenly lit. There are a ton of apps that can do it. PhotoScan. PhotoMyne. Another option is ScanCafe, which will send you a box that you can fill and then send it to them and they will not only scan the images but clean them up and color correct them. Then they send it back with a DVD.
Sarah would like to go paperless in her office. How can she do that? Rich says that Sarah's Samsung Galaxy Note 10 has a built-in scanner capability and you can simply take a picture of your stuff and then use a scanning app that will then store your documents into the cloud, like in Evernote or Google Drive. Evernote's premium edition lets you search within it. But it's also proprietary, so Rich says that Google Drive is a better option. Scannable is Rich's favorite (iOS only). Google Drive will also directly scan using the "plus sign."
Jim got a slide scanning machine to scan his slides, but he doesn't have software for it. Where can he get it? Leo says that there's a third-party driver called VueScan at Hamrich.com. It's an old-time TWAIN driver that supports a wide array of scanners. You can get it at https://www.hamrick.com. It's worth paying for as well.