scanners

How Can I Get My Scanner to Work With Windows 10?

Epson Perfection 1260

Episode 1771

Mitzy from California

Mitzy has a problem with her Epson Perfection 1260 scanner and their recently bought Windows 10 computer. They just won't work together. Epson says that the model isn't supported by Windows 10. Leo says that the Windows 8 64 bit drivers may actually work. It's at least worth a try. Epson also has a scanner driver and scan utility for that model. Mitzy can also run the scanning program in Compatability Mode, which could make it work.

Is a Slide Scanner Good for Scanning Old Film Slides?

Nikon

Episode 1646

Charles from Redondo Beach, CA

Charles would like to use a Nikon film scanner to scan his collection of slides. Leo says that Nikon Coolscan 5000 is one of the best scanners out there, with a max DPI of 400 PPI. But they're expensive, and he'd still have to clean each slide or have spent a lot of time and money for nothing. Another option is a dual lit scanner by Epson, that comes with a bulk loader. On top of that, scanning takes a lot of time. Leo recommends a service like ScanCafe because for the same price, they'll not only scan your slides, but they'll clean them and color correct as well.

Why Can't I Scan From My Printer?

Epson

Episode 1603

Jack from Riverside, CA

Jack has an Epson printer and is having issues scanning from the control panel. It says it can't find the computer, even though he can print wirelessly. Leo suspects that there may be a driver issue on the computer. He recommends removing the printer and scanner drivers, reboot and reinstall. He can also try scanning to another computer. If that works, then it isn't the driver at all, it's an issue with the computer.

What's a good scanner for documents?

Epson WorkForce ES-500W

Episode 1528

Joseph from Holden, MA

Joseph wants to know what scanners and OCR software is the most accurate. Leo says that optical character recognition software has made great strides, but it isn't perfect. It still has issues with tiny letters and handwriting. If he's looking for a perfect copy of a text, it's not really going to give him a letter for letter identification. But it will be close. Nuance makes the best software out there.

What printer should I buy for my semi truck?

Brother laser printer

Episode 1492

John from Vista, CA

John wants to know if a Chromebook will work with a printer/scanner. Leo says they will work wirelessly through Google Cloud Print. Most new printer models support the Cloud Print standard. Chromebooks probably don't have drivers for peripherals, so the wireless Cloud Print setting is the way to go. John should look in his printer settings for how to set it up. Then he can set it up through his Google account. He'll just print and then it sends it to his printer via the internet. A laser printer is probably best for John since he's a trucker.

Why doesn't my scanner/printer work?

Hamrick VueScan

Episode 1471

Rex from San Diego, CA

Rex is having issues with his printer and was told to delete the printer driver to fix it. Will that work? Leo says that if he deletes a bad driver, Windows will look for a new one and reinstall it. But it will be the latest driver that Microsoft certifies, and that could fix the problem. Rex could also be dealing with a bad spooler. Leo recommends using Hamrick VueScan as his scanner driver. It has better settings, and could work better for him.