Brent wants to know how he can image his Linux hard drive. Leo says that Clone Zilla is the best option for Linux. It's available in the Ubuntu Store. There's also DD.\
Mitzy has a problem with her Epson Perfection 1260 scanner and their recently bought Windows 10 computer. They just won't work together. Epson says that the model isn't supported by Windows 10. Leo says that the Windows 8 64 bit drivers may actually work. It's at least worth a try. Epson also has a scanner driver and scan utility for that model. Mitzy can also run the scanning program in Compatability Mode, which could make it work.
Tom wants to know what's the fastest way to scan photos. Leo says that the Epson Fast Photo will scan 1 photo per second, but at $600, it's expensive. Leo recommends using a digital camera and an easel and just take a picture of those photos. He can get through them pretty quickly that way. The other option is to go with ScanCafe. They will send a box to fill and send back.
Linda is looking for a good scanner for scanning her photos. Leo says the best is the Epson FastFoto Scanner. It's a high-speed photo scanner that will also scan the back of a photo and do it with a sheet feeder. But it's not cheap at $500. Another option is to use your digital camera. She can even use a smartphone.
Charles would like to use a Nikon film scanner to scan his collection of slides. Leo says that Nikon Coolscan 5000 is one of the best scanners out there, with a max DPI of 400 PPI. But they're expensive, and he'd still have to clean each slide or have spent a lot of time and money for nothing. Another option is a dual lit scanner by Epson, that comes with a bulk loader. On top of that, scanning takes a lot of time. Leo recommends a service like ScanCafe because for the same price, they'll not only scan your slides, but they'll clean them and color correct as well.
Jack has an Epson printer and is having issues scanning from the control panel. It says it can't find the computer, even though he can print wirelessly. Leo suspects that there may be a driver issue on the computer. He recommends removing the printer and scanner drivers, reboot and reinstall. He can also try scanning to another computer. If that works, then it isn't the driver at all, it's an issue with the computer.
Joseph wants to know what scanners and OCR software is the most accurate. Leo says that optical character recognition software has made great strides, but it isn't perfect. It still has issues with tiny letters and handwriting. If he's looking for a perfect copy of a text, it's not really going to give him a letter for letter identification. But it will be close. Nuance makes the best software out there.
John wants to know if a Chromebook will work with a printer/scanner. Leo says they will work wirelessly through Google Cloud Print. Most new printer models support the Cloud Print standard. Chromebooks probably don't have drivers for peripherals, so the wireless Cloud Print setting is the way to go. John should look in his printer settings for how to set it up. Then he can set it up through his Google account. He'll just print and then it sends it to his printer via the internet. A laser printer is probably best for John since he's a trucker.
Rex is having issues with his printer and was told to delete the printer driver to fix it. Will that work? Leo says that if he deletes a bad driver, Windows will look for a new one and reinstall it. But it will be the latest driver that Microsoft certifies, and that could fix the problem. Rex could also be dealing with a bad spooler. Leo recommends using Hamrick VueScan as his scanner driver. It has better settings, and could work better for him.
Scott would like to replace his old scanner. Leo recommends the Epson Perfection Scanner.
He also wants to scan some old home movies, but he doesn't want them burned to DVD. Leo says that it's still digitizing and he can then rip it. It would be standard definition, though. Dazzle made video converters for years that were the easiest.
(Disclaimer: Epson is a sponsor)