scanners

Canon Sued Over All-in-One Printers That Don't Scan When Out of Ink

Pixma

Episode 1837

Canon's Pixma all-in-one printer seems like a good bargain, but when the printer runs out of ink, the scanner stops working. And the only way to fix it is to buy more ink and refill it. Now there's a $5 million class-action lawsuit over it, citing that an all-in-one printer isn't really all in one, if the other functions of the printer (copy and scanner) stop working, although they have nothing to do with empty ink tanks.

Why Won't macOS Let Me Scan a Document?

Gatekeeper

Episode 1821

Billy from San Diego, CA

Billy has suddenly been having issues with his printer/scanner since the latest macOS Big Sur update. Basically, he gets an error that he doesn't have permission to run the app. Leo says that's Apple's new Gatekeeper security feature that will only allow him to run apps only from the App Store or approved by Apple. There is a workaround though until Apple puts out a fix. Here are the steps:

How Can I Rip Family DVDs and Scan Photos to Share?

Handbrake

Episode 1820

Elizabeth from Fullerton, CA

Elizabeth wants to rip her family DVDs and send the video files to family and friends. Leo says to use Handbrake to rip the DVD. Then, you can re-encode the video files to a format that everyone can read. MPEG4 is the best option. After that, you can edit the video files and then send them out. iMovie would work great for the Mac. Then, Leo recommends putting it on a file-sharing site like DropBox and then sending the link out to everyone you want because the files will be pretty large. There's also OneDrive, Google Drive, or iCloud. 

How Do I Connect My Epson FastFoto Scanner to WiFi?

FastFoto

Episode 1813

Paul from Columbus, OH

Paul got an Epson FastFoto scanner as a gift, and now he can scan all the images that he has in photo albums. But when he connects it, it wants a WPS security connection. Leo says while WPS is terrible, it was the way to connect at the time, with a simple touch of a button. But nowadays, Leo wouldn't use it, and there are other ways to configure WiFi through the Epson software. Users may have to connect the printer via USB to their PC just to configure it with the WiFi password. After that, they can disconnect the USB cable.

Would a Laser Printer Improve My Scanned Images?

Episode 1776

Natasha from Long Beach, CA

Natasha is scanning images and she wants to have the same quality image when she prints from the scan. Should she get a laser? Leo says that choosing a higher quality paper that's "whiter" and thicker could help. She could play with the intensity setting on the scanner as well. That could give her better color and resolution. She could get a higher-end laser printer, to be sure. Brother, Canon, and HP are the top brands. 

How Can I Get My Scanner to Work With Windows 10?

Epson Perfection 1260

Episode 1771

Mitzy from California

Mitzy has a problem with her Epson Perfection 1260 scanner and their recently bought Windows 10 computer. They just won't work together. Epson says that the model isn't supported by Windows 10. Leo says that the Windows 8 64 bit drivers may actually work. It's at least worth a try. Epson also has a scanner driver and scan utility for that model. Mitzy can also run the scanning program in Compatability Mode, which could make it work.

Is a Slide Scanner Good for Scanning Old Film Slides?

Nikon

Episode 1646

Charles from Redondo Beach, CA

Charles would like to use a Nikon film scanner to scan his collection of slides. Leo says that Nikon Coolscan 5000 is one of the best scanners out there, with a max DPI of 400 PPI. But they're expensive, and he'd still have to clean each slide or have spent a lot of time and money for nothing. Another option is a dual lit scanner by Epson, that comes with a bulk loader. On top of that, scanning takes a lot of time. Leo recommends a service like ScanCafe because for the same price, they'll not only scan your slides, but they'll clean them and color correct as well.