Kathryn has her deceased son's Samsung Galaxy Tab tablet and she wants to get it unlocked. Leo says to contact the carrier that the tablet was bought from and see if they can unlock it. They may need to require proof of death, but that's her best bet. Another possibility is Samsung's KEYS software for Windows. You could perhaps hook the tablet up and extract the information. But you may need to unlock it first.
Samsung Galaxy Tab
Audrey needs a tablet with the best voice recognition, that she can then email to her desktop for cleaning up. Her computer isn't Apple, would an iPad work? Leo says that doesn't matter. Word is about formatting, you can start with an email or even text file and dictate. Formatting doesn't matter. What Leo recommends is using a notetaking app that will automatically sync it to your desktop. Evernote is a good example. Microsoft's OneNote is a great example. All Android devices will use Google's voice recognition and that's excellent. Google Keep as well.
Sidip is a doctor who wants a mini tablet to use with his medical data. He also wants one that will last 24 hours during a shift. Leo says that there are small Android tablets, but they aren't great. The iPad Mini is probably Sidip's best bet. He can import his data into iBooks on the iPad, and have annotation capability. But if he does not want to go iOS, Samsung has a 7" Galaxy Tab Nook that could work. Asus and Acer also make 7" tablets to take a look at. But Leo says the Samsung is probably the best option. He could also go with a mobile phone like Google Pixel 3 or Galaxy S10.
Scott ordered a Samsung Galaxy Tab and it was stolen while being delivered from FedEx. He couldn't get a refund for three weeks. Leo says that package theft happens a lot in the course of delivery. In fact, Leo heard that police recently busted a ring of FedEx employees that were stealing packages. So it's really on FedEx to insure delivery when it's in their custody. Is there an alternative to Samsung tablets? Leo says that Samsung does offer the best Android tablets on the market. Google no longer makes them.
Nam wants to upgrade his tablet. What should he buy? Rich says that the Samsung Galaxy Tab S4 is a good option, but at $650, it seems a bit pricey. And for that price, he'd be much better off with the iPad. They're better tablets. The Android tablet hasn't really taken off like the iPad has.
Pat keeps getting a notification of a security update on her Android phone. Should she do it? Leo says absolutely. Mobile phone companies have started doing monthly security updates to keep phones more secure and functioning properly. Being that it's from her mobile company (Verizon), it's safe. Leo says it may be a good idea to wait a day or two to be sure it works right.
Bruce's daughter wants to have a tablet for college to go with her laptop. Is a tablet good for taking notes? Leo says that Microsoft has put out a touch version of Office for the iPad before their own. Leo says that Android tablets work with it as well. But for what his daughter needs it for, Leo recommends the iPad. But the Samsung Galaxy Tab is a great Android tablet as well.
Henry is trying to decide between the Samsung Tab 8, and the Acer Iconia. There's a $130 difference between the two, and Henry says the specs look pretty similar.
Leo says that the Samsung Tab can come in Android or Windows, so that could certainly make a difference. Acer is also known for inexpensive hardware that's very good. Leo says that the Acer is an excellent tablet. The Samsung may give him better battery life, but either will work just fine. Henry should make sure they use at least version 4.4 of Android (Jelly Bean)
Jennifer is having a problem with her Samsung Galaxy Tab 3: it crashes when she uses social media apps. Leo says it's probably a good idea to update the OS. And it's also a good idea to do a clean restore.
Thomas has an old Samsung Galaxy Tablet and he wants to know how he can upgrade it to sell it. Leo says that Gazelle is an option, as is eBay. Leo also says try updating the Android OS. Look in the settings to check, or go to the website and check. That could extend the life of it. Leo says that Google's new Nexus tablets will be coming out soon. So Thomas shouldn't buy anything until Google releases their next generation.
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