Jason updated his Samsung Note 8 recently and now his display is reacting strangely as it gets super bright, then super dim, and then bright again. Leo suspects the proximity sensor may be out of wack, or Jason is holding the phone wrong and covering it up. Try turning off auto brightness as this will prevent it from constantly adjusting the brightness on your phone. But it could be a failing proximity sensor as well, which if that is the case, see if Samsung is able to fix it.
Samsung Galaxy Note 8
Becky has the Samsung Galaxy Note 8, and after a recent update, it's killing her battery after two hours. Rich says that sounds like there's a process running in the background that's wearing down the battery. Rich recommends getting rid of any app she does not recognize. Also, run a program called HTC Boost or Google's Files Go. Let it get rid of old files and then reboot.
Eric uses the Hotspot mode on his Note 8, but not every device can see the Wi-Fi connection. Leo says that there are two frequencies, 2.4GHz and 5GHz. The phone does both. So he should check on that. He should also check on the encryption he's using. His devices should at least see it, though. It sounds like SSID hiding may be turned on in the phone's hotspot settings. If it is, then he should uncheck it. He may want to take it into his carrier store.
Nathan got a new Samsung Galaxy Note 8 and wants to know if he should update it. Leo says that Samsung is starting to push out the Oreo update to the Galaxy S8, but not the Note 8 just yet. Leo also doesn't recommend forcing an update — he should wait until it's available. He should focus more on the security updates. Patience. Oreo will come soon.
Scott owns a Windows Phone, but he's tired of people making fun of them and Microsoft has killed it. So he's ready for a new phone. Should he go with Android or Apple? He doesn't trust Google, but he'd prefer an SD card option. Leo says the Samsung Galaxy Note 8 is the ideal phone for Scott. It takes an SD card, has a large screen, and has a stylus. If he doesn't want the stylus, the Samsung Galaxy S8+ is very close in size.
Art wants to get the Samsung Galaxy S8+. Will it get a dual lens or should he just get the Note 8? Leo says he'd go with the Note 8 because it has the dual camera and the S8 doesn't. It would enable him to zoom and get bokeh in portrait mode. The Note is also a little bit bigger and comes with a stylus, which is nice to know it's there.
Sharise wanted to get the Samsung Galaxy Note Fan Edition because she wouldn't be able to trade in her Note 4 for the Note 8. She kept calling, and Samsung exchanged her older Note 4 so she got half off the Galaxy Note 8. Leo says it's a great phone, but Sharise wanted the blue color. Leo says to get a blue case like an Otterbox on it, and she's all set. Though Leo likes the Spigen Clear Case so it can show through.
Richard really likes his phone, but the battery is starting to run out and Verizon says that since the battery is built-in, it can't be replaced. He'll have to replace the whole phone. Leo says that drives him nuts. Richard has a perfectly good phone that he likes, but he has to go to the extra expense of upgrading a phone and throw his old one away. What phone should he get now? Leo says that Google's Pixel 2 XL is exclusive to Verizon and it's a great phone. It runs pure Android. The Samsung Galaxy Note 8 is another great option, with a great screen.
Apple unveiled the new iPhone 8, 8 Plus and the tenth anniversary iPhone X, but Leo says he's not really thrilled. Leo says it's more of a refresh of the iPhone 7, and the iPhone X is too expensive. But it does have wireless charging via Qi, which is good.
Leo is more excited about the new Android phones coming out, especially the Samsung Galaxy Note 8. The Note 8 also has wireless Qi charging, and an OLED screen. And you don't have to wait until November or later to get it, like the iPhone X.
Seeking to get out into the market before Apple launches the 10th anniversary iPhone, Samsung has announced the Galaxy Note 8. Leo says it looks pretty good, but he doesn't like the positioning of the fingerprint reader because it's near the camera lens, meaning you'll likely be constantly dirtying up the lens of your camera. There's also a button for "Bixby," a new mobile assistant. Leo says it's another button to keep track of, and it's unnecessary.