Samsung Galaxy Note 4

New Phones are Hitting the Market

Apple

Episode 1622

New phones are hitting the market starting right now. First out the gate was Samsung with the Galaxy Note10. But it's over $1100!  Next up is the Google Pixel 4, probably coming in October. The iPhone 11 is also rumored to arrive soon, and there's an Apple event scheduled for the next two weeks. Huawei will put out the Mate 30 on September 18th, if you can get it. It's the first major phone launch since the company was blacklisted. It will also be the first without Google apps and services. Just Android.

Why does my mobile phone screen turn black when I get a call?

Samsung Galaxy Note 4

Episode 1381

Marty from Los Angeles, CA

Marty has a Samsung Note 4 that goes to a blank screen when he's on calls. Then he has to touch the power button to turn it back on. Leo says that there is a proximity sensor that turns off the screen when you put it up to your ear. That way your cheek doesn't hit any buttons on the screen. So it sounds like that sensor is a bit out of wack.

Marty could try resetting his phone, but if that doesn't fix it, it would be a hardware issue and that means either getting a new phone, repairing it, or living with it.

Is buying a mobile phone on eBay a good idea?

Samsung Galaxy Note 4

Episode 1363

Karen from Diamond Bar, CA

Karen has a Samsung Galaxy Note 3 and she broke the screen. She bought an unlocked Note 4 from eBay to replace it, but it came in Korean. Leo says that's not unusual. Samsung is global and it sounds like she got one for the Korean market instead. That's why it's always best to buy the phone from the carrier. She'll get a better deal on eBay, but it may not come unlocked. Amazon is another good option.

Which phone should I buy?

Samsung Galaxy Note 4

Episode 1258

Matthew from Virginia

Matthew wants to upgrade either to an LG G3 or a Samsung Galaxy Note 4. Leo says both are great options, but they're a generation behind. The LG G4 and Samsung next gen Galaxy Note will be out by March. And if he goes with the LG G3 or Note 4, they may get stuck in Android Marshmallow due to carriers.

Of those, though, Leo says the Note 4 is a better option because he can get a backup battery. Apple may be announcing a smaller iPhone based on the iPhone 5s size called "iPhone 5se.
It would be as fast as the modern iPhones, though, and would cost less.

What Android phone should I get?

Samsung Galaxy S6 Edge

Episode 1182

Carol from Solvang, CA

Carol is ready to upgrade her phone and she wants one that will work with her Chromebook. She started with Android but then made the switch to the iPhone. She's thinking about moving back to the Android platform because she can unlock her Chromebook with an Android phone with Android 5.0 Lollipop.

The Google Nexus 6 would be a good choice, as is the Samsung Galaxy S6. The OnePlus One is also good. She thought about getting the iPhone 6 Plus, but she thinks the iPhone has kinda slowed down. Leo agrees. Android has started to surpass the iPhone in features and power.

Should I root my new Galaxy Note 4?

Samsung Galaxy Note 4

Episode 1166

Carlos from Hemmit, CA

Carlos upgraded his Samsung Galaxy S5 from Sprint to the Galaxy Note 4 with Verizon. But it comes with a lot of stuff he doesn't like. Leo says that Carlos can root it, but that requires unlocking the boot loader which involves a risk of bricking the phone. Carriers don't like it because it's a workaround for how they want him to use the phone, like tethering at no cost.