samsung galaxy note 3

How can I test my phone's signal strength?

Episode 1257

Bill from Denver, CO

Bill likes his Samsung Galaxy Note 3, but he isn't sure the antenna is all that great. Since he's moving to a new apartment that has sketchy reception, he's looking to upgrade his phone. Leo says the first thing to consider about the "bars" reception indication is that there isn't any standard for signal strength. If he wants a serious test, he can key in the code *3001#12345#, which will give him a field test for his phone. It's very accurate. The closer to zero the better the reception is.

What Android phone should I upgrade to?

Droid Turbo

Episode 1150

Steven from New Jersey

Steven needs to upgrade his Android phone. For him, the Note is too big, and the Galaxy 5 has too short of battery life. What about the Droid Turbo? Leo says that at 5", it's a nice size. It's essentially a Moto X with a giant battery and supurb screen. It's very crisp and has many of the Moto X features. If he's on Verizon, the Droid Turbo is among the best.

Where is the voice in my Bluetooth headset coming from?

Plantronics Voyager Legend

Episode 1150

Chris from Charlestown, RI

Chris has two Android phones and after getting an update, he keeps hearing an unfamiliar voice through his headset. Leo says that the headset offers voices from Cortana, Siri or Google Now. The headset uses the voices from his phone, and that's likely what Chris is hearing.

BlueAnt is a great headset because it will talk you through setup and announce the callers. That's what the Voyager Legend does as well. But it's drives Chris crazy. Leo says it's likely coming from the phone and he can turn it off in the settings.

Should I buy a Samsung Galaxy Note 3 at a discount?

Samsung Galaxy Note 3

Episode 1142

Dennis from Riverside, CA

Dennis is looking to get a Samsung Galaxy Note 3 for $150. Leo says that sounds like a subsidized price, and while he's saving the money up front, he'll be paying a lot more over the course of 2 years. Is the Note 4 better at $150 more? Leo says it's an amazing phone, as they all have been. Better screen and camera, and a faster processor. He's more likely to get updates for it.

If the Galaxy Note 3 is brand new, then it's an apples to apples comparison. If the $150 difference is an issue, then he shouldn't hesitate, and get the Note 3.

How can I put my Android phone into Kid Mode?

Kid's Place

Episode 1135

Alan from Los Angeles, CA

Alan has been locking down his mobile phone so his kids can only launch an app that he approves. But it's only limiting the number of apps he can add. He's updated the Note 3 and wants an app that will put his phone into "Kid Mode."

Leo says that there are third parties that offer the kid mode. It's an off the record download though, and could be illegal. There's also Kids Place. That's going to be safer and will let him do a lot more.

Is a smartphone as good as an iPod for playing music?

Samsung Galaxy Note III

Episode 1131

Clinton from Portsmith, VA

Clinton wants to know if the sound in the Samsung Galaxy Note III is as good as the iPod. Leo says yes, it is. He can test the sound with his headphones to automatically adjust the sound to his hearing, which makes it even better. The only difference may be storage, but he can use an SD card in the Note for music. That's why the iPod no longer is sold -- the smartphone is a great music player.

How do I get rid of Farmville on Facebook?

Episode 1115

Kevin from Ashville, NC

Kevin's daughter has a facebook account and when she plays Farmville, it says she's already logged into another account. Leo says to go into the applications screen and delete Farmville, and any others, then just relog in and it'll reassociate with her original account. Samsung Galaxy Note 3 or HTC One? Leo says that the Note has a far better camera. But the HTC One has better features. So it comes down to what you use it for.

How can I get Samsung's S Voice to work better? (Part 1)

Samsung Galaxy Note 3

Episode 1043

Lily from Oceanside, CA

Lily has a Samsung Galaxy Note 3. She loves the huge screen but says that there's a huge learning curve to it. Leo says that's likely because of all the pointless stuff that Samsung has loaded it up with. S-Voice is an example of that. Leo prefers Google's voice control. She can disable it in the Android's "Language and Input" settings. Choose "US English" as the default language. Lily could even root the phone or just tap the microphone button in the search bar and speak into that.