Mark has a Samsung Note X. Sometimes, he doesn't get any internet access, even though he has full bars. He's tried going into airplane mode and back, but he still doesn't get data. Is it a dead zone? Leo says that the bars aren't for data; they are for voice. So your full bars doesn't really have anything to do with data access. But since Mark lives in LA, you should get data anywhere.
Chris wants to upgrade his old Samsung J7. Leo says that's a low-end version offered by his carrier usually for free or cheap. He could just contact his provider and see what the next generation version is. But the Samsung Galaxy S21 is the top-line option that's worth the money if he can afford it. The Google Pixel 4a is also a good, affordable choice.
Larry bought a Samsung S20 "Fan Edition" Android Phone. He's having all sorts of issues with crashing, screen issues, and other problems. Leo says that it's likely software issues that are causing the problems. Samsung is known for some of the best screens in the business, so it's unlikely, but not impossible, that it's a hardware issue. But Leo advises to contact Samsung Mobile and demand a new one.
If your home television is not working anymore, you may question whether to buy a new screen or call up the classic "TV Repairmen" (a lost art). While the fix might be easy with a little digging, anything complex may cost way too much or be too troublesome to get repaired. Televisions are pretty inexpensive these days so a good approach is to find great deals on a quality TV. A good, relatively cheap brand is TCL, though Samsung, Hisense, and LG are also reliable. Just don't hang the Television over a fireplace!
This week, Leo returned the Microsoft Surface Duo folding phone because while he liked the hardware, he thought the software wasn't ready for prime time yet, as a daily driver. So, instead, he picked up the Samsung Galaxy Z Fold2. Leo was pleasantly surprised. It actually has three screens. One in the folded position, and then when you unfold it, there are two screens on the inside. Leo says you can see the fold, and it's kinda worrisome, but after a while, the crease simply disappears and all you see is a huge tablet size screen.
Sam is getting an error in Google Chrome that says "oh snap, something went wrong." What gives? Leo says that something has gone wrong with the browser that's causing it to crash. It could be an extension that Sam recently installed that's causing the trouble. Leo adds that Sam duplicated the issue one another computer with no errors at all. He says that points to something installed in the extensions that are causing it. Look in the extensions and disable or remove any extensions unwanted. Then try again.
Larry is trying to pair his new Samsung 55" QLED with his Denon AV. He finally got that working, but he's having an issue with headaches. Leo says that flickering may cause the issue and he recommends adjusting the frame interpolation (called Action Motion Plus in Samsungs) and see if by adjusting the refresh rate up or down will solve that issue. Most likely, going as high as he can will fix it. But he'll get that "soap opera" look.
Charles wants to know the difference between QLED and OLED. Is QLED better? Leo says that it's more marketing. Samsung wants people to think that QLED is as good as OLED, but it's really just another LED technology with backlit LCDs. OLED is a better technology with bolder, more accurate colors and deeper, richer blacks. Is there a risk of burn-in? Leo says that modern OLEDs have solved that problem.
Ron wants to know if there's a better camera app than the Samsung camera app. Leo says that Google's GCam is one. But it's just a generic camera. The Samsung camera can take advantage of a lot of features of a phone camera itself. But there are hundreds of camera apps on the Google Play store.
If you're wondering if TVs are secure, they are! Just don't connect them to the internet! It sounds simple, but the temptation can be real for those who want to use apps to go online. If you keep the television offline, it can't secretly watch you (assuming the company behind it is shady). Get an Apple TV or Roku device, which are kept up to date. If your TV gets infected, the issue can even bleed into your network...which would be a huge problem.