ROMS

How can I get an updated Android OS on my old Note 2?

Episode 1315

Henry from Santa Fe, NM

Henry has an old Samsung Galaxy Note 2 that he wants to use as a media appliance. He is way behind on Android updates and he no longer has a carrier for it to get the over the air updates. Leo says he just needs to go to XDA Developers Forums and search for his exact device. He'll then find the step by step instructions to root his Android phone and put a more recent version of Android on it (called ROMs).

Why does my Android phone keep dropping 4G?

Motorola Razr

Episode 989

Matt from Indiana

Matt is a truck driver and he recently bought the Motorola Razr. He's been having a problem with his signal going from "blue to white". When it's blue, he says, he can do everything, and white means he can only make phone calls. Matt says he'll notice that it says "4G" in blue, but when he tries to use it, it turns white, and he can't use data. He's been to Verizon several times and nothing has worked to fix it. He's even tried rooting it.