robocalls

How can I stop robocalls?

Robo Calls

Episode 1722

Roger from North Hollywood, CA

Roger is getting phone calls saying that his car warranty is about to expire. Leo says that those Robo Calls are phishing scams designed to get you to buy something. Leo advises putting your phone number on the national DoNotCall list and see if your phone carrier offers a blocked call service to prevent them from calling you back. And if you have an iPhone, you can block the phone caller directly. But it's kinda like playing wackamole because most of them spoof their caller ID or just change the outgoing number.

Why is my phone not ringing?

iPhone 11

Episode 1637

Harold from West Covina, CA

Harold is on TMobile and he's noticing that many robocalls are going straight to voicemail. Leo says that could be a false positive from TMobile's spam calling feature that routes the call to voicemail without you knowing that the call even happened. Leo says that try disabling that feature on your phone and see what happens. You'll likely get a ton more robocalls though. But when Harold reboots his phone, it goes away. The chatroom suggests disabling WiFi calling. Sometimes that can cause it. But Leo suspects its a call screening feature of your carrier.

How can I Block Unwanted Calls on my Cell Phone?

Voice

Episode 1590

David from Anaheim, CA

David is tired of getting unwanted robocalls on his business number. How can he get rid of them? Leo says "welcome to the club!" since he can't really. He can block the number, sure, but after a short time, they use another number. So we just can't win. And blocks only really work when you're a residential customer. That's why Leo uses Google Voice for his number. That way it can get blocked at the Google level. The other option is an app like Burner to do it... or even Nomorobo.

Can my phone get a virus from a Robocall?

RoboCalls

Episode 1586

Warren from Lakewood, CA

Warren answered a phone call that ended up being a robocall. Can answering robocalls deliver viruses to his phone? Leo says no. You can get your phone hacked by clicking on a link or reading a text message, but answering a phone call won't do it. It's likely just coincidental. Leo says that this is an ongoing problem now and people just can't use their phones anymore

Use a Google Voice Number to Filter Out Non-Contact-List Calls

Google Voice's Screening feature allows you to configure your phone's reaction to calls from outside your contact list. Actions include sending directly to voicemail or asking for the caller's name. You can keep your normal phone number, or you could even get a whole new number! An alternative is Nomorobo for iOS, which compares a caller's number to known scammers/robocallers. However, it requires a paid subscription, unlike Google Voice.

Check Out Google Voice

Would Apple robocall me?

Man yelling at phone

Episode 1540

Bob from Danville, CA

Bob and his wife keep getting robocalls from Apple. Leo says those are scams. These are fake robocalls claiming their iCloud has been breached. Apple would never call him. If something really did happen, Apple would just put out a press release. Bob shouldn't call them back. Even better, if he doesn't recognize the number, he shouldn't answer. If it's important, they will leave a message.

How can I block robocalls?

PreFixer

Episode 1532

Gary from Buffalo, NY

Gary has Google Fi and would like to block calls by area code. Leo says that robocalls are the bane of smartphones and studies show that by next year, up to 80% of all calls will be robocalls to cell phones. Blocking an area code is extreme, but Leo says that Google is working on a technology that will route robo calls, or require them to identify themselves. Google Voice already does that. There's also an app called PreFixer which will block a number by prefix.