robo calls

How Can I Stop Robocalls?

 AT&T

Episode 1624

Charles from Colton, CA

Charles wants to know how he can stop robocalls. Leo says robocalls have become an epidemic and up to 80% of all your calls are now spam calls. It's ridiculous. But there are efforts underway to do away with them. AT&T is working on a new technology called "Shaken and Stir" which will authenticate the caller before people even get the call. AT&T also has an app called AT&T Call Protect.

Caller has Fun with Phishing Scammers

Phishing Scammer

Episode 1607

Dave from Blackrock, AR

Dave got a call that his computer was hacked. Knowing he was being phished, he decided to have some fun with them (especially since he doesn't have a computer). Leo says it's good that Dave gave them a taste of their own medicine, but it's sad that we have to deal with scammers and end up using so much energy to protect ourselves. But while it's great Dave knew and was able to turn the tables on them, it's always best to just hang up.

How can I Block Unwanted Calls on my Cell Phone?

Voice

Episode 1590

David from Anaheim, CA

David is tired of getting unwanted robocalls on his business number. How can he get rid of them? Leo says "welcome to the club!" since he can't really. He can block the number, sure, but after a short time, they use another number. So we just can't win. And blocks only really work when you're a residential customer. That's why Leo uses Google Voice for his number. That way it can get blocked at the Google level. The other option is an app like Burner to do it... or even Nomorobo.

How Can I Block Unwanted Calls on My Phone?

Google Voice

Episode 1573

Stu from Santa Ana, California

Stu got a new phone number for his iPhone and he keeps getting calls about paying a student loan. How can he prevent the phone from ringing on unwanted calls? Leo says that he can get a Google Voice number and then use it to filter out the phone calls that aren't in the contact list. He can also use an app called Nomorobo. or True Caller to filter them out. Lastly, he can block it from the carrier itself, but these calls often change the caller ID to thwart it.

Why can't I block spam calls?

Man Yelling at Phone

Episode 1437

Omar from La Mirada, CA

Omar keeps getting spam calls and he can't block them because they keep spoofing the number. Leo says it's called Neighbor Spoofing because they use a number that sounds like it comes from his neighborhood. It's illegal, but good luck trying to catch them. The problem is that spoofing a phone number is very easy. The caller ID is useless. And there's no real way to block them. He can at least complain to YouTube and they will pull his channel down since he's breaking the law by posting recordings of the calls.

How can I stop my phone number getting spoofed by spammers?

Phone key pad

Episode 1402

Shannon from Wayne, NE

Shannon is having issues with his neighbors getting a lot of robocalls from his number. Leo says that's called Neighbor Spamming and it's illegal. They can easily spoof his phone number in the caller ID to do it. But since it's done from overseas, there's no real way to stop it legally. The only saving grace is that it will move on to another number eventually.