Jim says that every time he does a Windows update, something goes wrong. It always deletes the restore point after updating, too. Leo says that Windows is deleting the restore point because he doesn't have room for a second one. Freeing up space on the drive could help. Leo doesn't trust restore points though, anyway. They don't work very well.
David heard the caller with problems with Skype and he always sets a restore point before he installs a new program. Leo says that's a good idea, but Leo's experience has been hit or miss on that. But it's a good practice. Most of the time when you make a big change of your system, Microsoft sets a restore point, so it may already be there. Good tip.