reset browser

How can I reset my browser?

Episode 1345

Ed from Illinois

Ed got a used computer and wants to know if he can delete his browser's autocomplete stuff. Leo says he can reset his browser and that will wipe out everything in the autocomplete file. Or he can delete them individually by starting to type, go down to it, and delete it.

There is a 'refresh Firefox option.' Ed should go into the help menu and go to troubleshooting information. There will be a button there that will wipe out everything. He can also just delete the profile folders in the firefox directory.

How can I get Internet Explorer to run again?

Episode 1273

Mike from Cypress, CA

Mike's browser, Internet Explorer, has stopped working. He can't get it to run. He tried to reset it, but that didn't work. Leo says it could be a plugin that's gone bad, or there's a bad file in the cache, so resetting the browser is always a good first step. After that, he may have to reinstall Internet Explorer. While he can't uninstall the program, he can uninstall the updates.

How can I download a browser without a browser?

Episode 1164

Ted from Woodland Hills, CA

Ted's Browser crashes every time he tries to open it. Leo says he'll need to clear the cache and reset the browser. He can go into Control Panel > Internet options > Advanced > Reset Settings/Clear Cache. Ted will lose his cached stuff including bookmarks and cookies, but it may fix it.

In Add/Remove programs there's also a "REPAIR I.E." function. Once he has it fixed, Leo suggests downloading Chrome. It's more secure.