Bob is the trustee for his brother's estate and he needs to have remote access to his brother's laptop. Leo says that it would probably be better to have the laptop in physical possession. Or at least put all the data on a USB hard drive when he can have it. But for remote access, RemotePC is a good option.
Clinton wants to dump Windows, but he sometimes needs to use the remote desktop capability for work. Leo says you could use a Raspberry Pi 4 to run it, but you'll still need software to read the signals. Clinton connected to via the serial port, but what is the best OS to run on that Pi4? Leo says Raspian Linux will work great. And it can VNC and RDP for remote access, as well as serial to USB.
Greg starts to get security issues after he installs an app called Gnome on his Linux machine. He's getting warnings of multiple logins. Leo says that he likes Gnome and it's not likely a security issue happening. Gnome is a graphical user interface, not the operating system itself. And if there's remote access to that Linux box, that means there's a server running in the background that's allowing remote access. If you don't use it, you can easily turn it off.
Henry has a Synology NAS at home and at the office. But he's having issues with Windows users in his company being able to access it remotely. How can he do that? Leo says that remote access via SMB may have a security issue that causes Synology not to support it. There is an open-source version called CIF that should work, however. It can also support NFS. Leo can log into his using Windows, Mac and Linux with no problem. Make sure you have all the ports open that you need. CIF uses 139 or 445. NFS 5005,5006. Synology also supports SSH.
Jimmy's wife is going to have a baby soon, and she wants to be able to log into her account at work remotely while on maternity leave from work. Leo says that Join.Me is a great free option if her work IT guys allow it. Leo uses RemotePC (sponsor of the radio show). It's cheap at $4 a year for two computers. And it has a 7-day free trial.
Tom is looking for an easy to use remote app that will handle multiple operating systems. Leo says that GoToMyPC may be a good option. Zoom may be the best choice. They just added a remote control feature.
Gary has a Windows and Mac computers, each with its own keyboards and displays. Is there a product that would allow him to use his Mac laptop to control his iMac? Leo says you can use a KVM switcher to link all the computers and switch from computer to computer. Also, check out Symless Synergy. It's a program that will make one computer act as a server and use clients on the other computers, so they can be controlled remotely.
Diego got hacked. He was online, and someone gained access to his desktop through remote access. He saw them start open files and folders. So he shut the computer down. He then tried running Malware Bytes and his AVS, but neither found anything. Leo says there has to be a remote access program on his computer. He advises going into add/remove programs and see if there's anything he doesn't recognize. Uninstall anything you don't know why it's there. To be certain, backup your data, format your hard drive, and then reinstall Windows from a known, good source.
Russell wants to be able to access his dad's PC remotely, so he can work on it when something is wrong. Leo says that Remote PC is the way to go. It's $6 for two computers for the first year. Leo uses it with his mom who lives on the other side of the country. You'll need to get it installed, but once it is, you're golden.
Tim would like to set up his mother's TV to be able to change channels by voice activation. Leo says that the Amazon Fire with an IR blaster would be a great option. She could just talk into the remote. Can he create a remote access for the FireTV as he can with Amazon through the Echo? Leo says that there is a smartphone app that can work as a Fire TV remote, and you can perhaps use that on Tim's phone to make any changes. But you have to be on the same WiFi network for it to work.