Maria is looking to buy a used MacBook on Craigslist. Leo says that it's risky to buy other people's used computers because she'll be buying other people's problems. Additionally, Craigslist is the home of scammers. It can even be dangerous. Leo advises going to Apple and looking at their refurbished products. She can save a few hundred that way and she'll still get the warranty to boot. A MacBook Air is affordable, thin, and very powerful. The 13" MacBook Air is Maria's best option.
Lynn got an "open box" deal on a MacBook Air, saving about $300. Leo says that's a great deal but she should look it over to be sure it hasn't been banged around by someone who returned it.
Ann has a teenager and she wants a desktop. She wants to keep it down to around $400, though. Leo says that eliminates anything from Apple, as his first recommendation would have been an iMac. Ann should understand that at that price point, she won't be getting quality components.
MJ is thinking about buying a refurbished Mac. Leo says that if he's going to go refurb, don't ever buy it from anyone other than the manufacturer. He should buy it from Apple. What about Mac Enthusiast in Santa Monica? Leo says he knows those guys and he'd consider that the exception to the rule. But remember that a warranty for a refurbished computer won't be from Apple.
David bought a refurbished Vizio HDTV and after a few hours of using it, it started to smell. Leo says that really shouldn't happen to the degree that David smells it. His fear is that it will start smoking. Leo's advice is to never buy refurbished devices from a third party. Only buy refurbished from the manufacturer directly. The capacitors may be leaking oil and when heated, could cause the smell. If that's leaking, then it's definitely going to fail. David should try taking it back.
Mike's old PC died and he needs to replace it. His budget is $500. Amazon sells refurbished computers, so he's wondering if that's a good idea. What's the difference between refurbished and like new?
Mona's iPad 3 was stolen recently, then she found it for sale on Craigslist. Leo suggests remotely wiping the device when it gets stolen. Since Mona had so much personal data on that iPad, it leaves her vulnerable. Turning on Find My iPhone can help locate it.
Nelson is looking to buy a refurbished MacBook Pro, but is wondering whether or not it's a good idea. Leo says that in many cases, a refurbished item is brand new, having been returned and unable to sell as new. Leo's suggestion is to buy directly from Apple. He'll get the same warranty as a new product that way and will be assured the refurbished item has been gone over and certified, not just repackaged or resealed.
Roger is thinking of getting rid of his Dell and going with an Apple. He has an iPad already, which he loves, but he's thinking of getting a Mac. It's more expensive, but Leo says it's also a professional grade computer. Since Apple has a smaller market share, there's really no viruses to worry about. If price is the issue, Leo recommends getting a refurbished Mac. Leo only recommends getting a refurbished computer from Apple, though.