RAM

Why are my video games crashing?

Episode 1747

Alex from Covina, CA

Alex has been clocking his DD4 RAM to 3200 Mhz for gaming. But his games keep crashing after about 10 minutes due to memory failure. Leo says that your RAM is either overheating or is defective. Get a temperature monitor program. See how hot they are running. Alex is also saying that at 3000 Mhz, he gets no crashing at all. That leaves Leo to wonder if the power supply is getting flakey. 

Is the Dell XPS Special Edition a good laptop for photography?

Dell XPS Special Edition

Episode 1744

Mark from Redondo Beach, CA

Richard is a photographer and is looking at a Dell XPS Special Edition laptop to replace his old machine. He is concerned with heat and throttling since it's an i9 machine. Leo says that many people think multiple core machines like the i9 will be faster. That is often not the case. In fact, multiple cores can slow a machine down if the software isn't designed to use them. But apps like Photoshop are designed to benefit from it. Just get as much RAM as you can afford, especially when using large images. The Dell XPS is a nice laptop though!

What's a Good Laptop for Photo Editing?

Thinkpad

Episode 1707

Ted from Apple Valley, CA

Ted is a photographer and he's looking for a good laptop to do his photo editing on. He's looking at the Asus Pro Duo, but it's pretty heavy at 5 lbs. Leo says that Asus makes a good laptop, but it may be better to use a better workflow and go with Adobe Creative Cloud and a lighter laptop. But the Asus Pro Duo is a good model. And it's heavier because it has a desktop-class video card. Leo also likes the Lenovo Thinkpad X1 Carbon, it has a gorgeous OLED screen, which is great for accurate color reproduction. Go for it. Max out the RAM though.

Why isn't Amazon giving me a full refund?

Episode 1677

Dennis from California

Dennis bought some new computer memory from Amazon. It proved to be defective. So he returned it and only got partial credit. Amazon says that he used store credit and as such, he didn't pay the full price. Shouldn't he get that credit back? Leo says absollutely. Sadly, that's Amazon's policy and you have to beware of it. But Dennis should also be wary about what you buy from Amazon because over half of it isn't from Amazon, even if fullfilled by Amazon. It could be defective because it's counterfeit.

How Can I Turn Off Memory Dump When My PC Crashes?

Windows 10 Laptop

Episode 1605

John from Los Angeles, CA

John records music on his laptop, but his software is crashing a lot. When it crashes, it compiles error data for a long time. Can he turn that off? Leo says that John has a 64GB of RAM and that can take a long time. You should be able to turn off the memory dump in the system and security under "advanced." Hit the Windows Key and type startup and recovery. Windows+X select system, advanced, startup, and recovery, then you can turn off the memory dump. Select NONE.  But Leo also says that if it's crashing, it could be that your drivers are corrupted.

Which Gaming Computer Should I Buy for Digital Dentistry?

 Blue Sky Bio

Episode 1581

Steve from Los Angeles, CA

Steve is getting a gaming computer for work because it's powerful enough to do 3D design for dental implants. What should he get? Leo says it largely depends on what the software supports in the way of minimum hardware. A quad-core i7 with 16GB of RAM and a dedicated GPU (GTX 650 or above) should be enough for Blue Sky Bio. A basic or mid-level gaming system would probably work. He doesn't need to break the bank and pack it with specs.

Can I add RAM to my Windows Surface laptop?

Surface Laptop

Episode 1531

Carmine from California

Carmine wants to buy the Windows Surface Book 2, and wants to know if he can buy after market RAM and install it. Leo says he should be able to. It's a standard laptop. He can go to Crucial.com and enter in the model. It'll tell him if RAM is available and how to install it. Micron.com is also a good idea. He can check out the Windows Surface Reddit too.