Jeff is a casting director and he uses an old version of iMovie to do live capture of his actors auditions. Now that it has changed, he doesn't have an easy way to video capture directly into something. The new iMovie won't even do it. Leo says that Quicktime is a good option. It's the underlying codec for iMovie anyway. He's still have to organize the clips and save them into separate folders and manage it manually, though. Apple may still have the old version of iMovie for download.
Nicki saw an .exe file she didn't recognize in her system tray. Leo says that system trays hold icons of programs that are running and if she hovers over them, she should get some information. It could also be an error. It's causing security issues and Windows won't load her antivirus. It could be an infection, so she should update her antivirus or use Microsoft's Malicious Software Removal Tool.
Ian heard that Apple has stopped support for Quicktime for Windows. He's uninstalled it, but there are programs like Adobe Premiere and Hyper Studio that depend on it. Leo says that there may be an update through the programs that will support other options. If there isn't, there should be soon. In the meantime, Ian should make sure that his browser can't launch Quicktime. He can go into the settings and disable it.
Kenny makes his own ringtones and wants to know how to quickly review each one. Leo says that iTunes will play them. He can also add them to his phone and run through them that way. He can use the search function on his PC to play them with any audio software like WinAmp. He can also search for them all and just play them one after another. VLC and Quicktime will both be able to play the files. Anything that can play back an M4R file will work.
Joe's Quicktime movie files were playing sideways on Windows 7. He upgraded to Windows 10 and now it plays properly. Leo says it's likely that the video was shot on a mobile phone in portait mode and the previous version of windows couldn't read the metadata for the accelerometer in the phone. Now, with Windows 10, it can read that data and adjust the image properly. If it happens again, Leo suggests using VLC Media Player to rotate it.
Aaron's wedding photographer lost half his wedding photos. Leo says job one of a wedding photographer is to never lose the pictures. Aaron does have HD quality video of the wedding, and is wondering if he could get stills from that. Leo says yes he can, but he shouldn't get his hopes up that the quality of the images will match the actual photos. He can take a snapshot as he watches it if the video is on his computer. Leo recommends VideoLan VLC Media Player. Quicktime player would work as well.