Judy bought a new Epson EcoTank printer but she hears the prints will smear without special printer paper. Leo says that's silly. She won't need to spend more to get a good print with Epson. Regular copy paper is fine.
Richard wants to know why when he prints his Gmail, he doesn't get all of it. Leo suggests using Gmail's print command within the interface, not your browser print from the pull-down menu. Gmail will reformat it for your printer, and then print it without truncating it.
Rico can't see his printer using Google WiFi. What gives? Leo says that Rico may want to try Google Cloud print. Most wireless printers will support printing from the Internet. You go into your Google account and turn on cloud print. As long as your printer is on the network, you'll be able to print anywhere around the world.
Frank wants to timestamp PDF blueprints that he prints up, and he wants to be able to print them in order by group number and file name. He's created a database in excel to do this and then created a batch file. Leo says this is how programmers are born, by creating scripts and macros to streamline the workflow. Leo also says that a database program would be easier and can be done automatically. It would also allow him to create the PDF from the database and when he makes changes, the PDFs will be updated automatically.
Mike used to use Word for DOS for writing screenplays, using stylesheets to handle formatting. Now he's trying to print his old files and he can't, even though he's loading it into Word for DOS. What can he do? Leo says that printing to DOS is fairly ancient. He can copy to LPT1 and print it, but it won't get him the results he wants. He may be able to import them into modern word. The Chatroom says he could try Microsoft Works as an intermediary, if he can find it.
Scott is a long haul trucker and he wants a printer for his cab. He has heard that the constant jarring and jiggling while driving on the road will turn the ink into gel. Is that true? Leo isn't sure, but an inexpensive laser printer would work better because it uses a powdered toner that is placed on with static electricity and heat. So the vibration wouldn't likely affect printing.
Carl has trouble reading manuals when he buys a product because they are so small. Even in the PDF it's hard to read. Leo says he can zoom in on a PDF to make it easier to read. Carl is wondering if he can print it and have it larger. Leo says it depends on his printer. The driver has to determine the font size of a document, but he should look in his settings to see if he can make it bigger. Then he can do a print preview to verify. He should look for a "fit to page" setting.
Stan can't print from Word, but he can print from everything else. Leo says that it sounds a bad install with Word. The only real solution to that is to uninstall and reinstall Word. There is a repair utility that comes with Word, so he could try that. If that doesn't work, then reinstalling is his best bet.
From the chatroom, there is a link to troubleshoot printing problems in word at support.microsoft.com.
Ann tries to print something and it seems to be dead. It won't send the file to the printer. She gets an error message that Leo says is a trackpad error. But there's another error that says printer off line. Leo says that means it still thinks it's jammed. And windows has stopped the device because of continual problems. Leo says that could point to the trackpad failure. It's definitely a hardware issue. But Leo advises uninstalling the printer and then reboot the computer. Then try reinstalling it. See if that frees it up to print.
Ryan wants to be able to get large printouts of Google Maps, around 60" by 50". He'd also like to fill in some ancient places for education purposes. He would have to become a developer to do this. There's an API that would allow him to tell Google Maps what he wants and what he wants to add.
Ryan can get more information on how to do this at developers.google.com