printers

What laptop should I get?

MacBook Pro with Retina display

Episode 1101

Jeff from Valencia, CA

Jeff's laptop is over 10 years old and he's ready to finally get rid of it. But there's so many choices for replacing it. Leo says it's important to think about anything out of the ordinary or unusual he'd want to do with it. If he has a specific software package that requires a certain operating system, that could help make the decision. Should he get Windows 7? Leo says that some machines come with Windows 7, including some from Dell. But Windows 8.1 is the current version and even though people hate it, it's the OS moving forward.

Is it worth it to refill printer ink cartridges?

ink cartridges

Episode 1099

Gordon from Lakeland, FL

Gordon says that inkjet ink is obscenely expensive. Leo agrees and it doesn't have to be. That's why printers are so cheap, because they make up for it with ink purchases. Gordon is wondering if it would be worth it to buy inkjet refills. Leo has traditionally avoided refills because the ink usually isn't as good. It also may violate his printer's terms of service, which would void the warranty. Also, some printer cartridges also contain the printer head. Refilling the cartridge won't clean the head and he could end up with more clogs. That's why Leo recommends Laser printers.

How can I get wireless printing to work with my HP printer?

Add Printer in OS X

Episode 1088

Mike from Denver, CO

Mike has an old HP printer and he wants to use the wireless printing option. It works great wired, but he has issues printing through Wi-Fi. It says his printer isn't connected. How can he get the computer to recognize the printer?

Leo says that he'll have to go into the printer settings and tell it what the Wi-Fi access point is. He should remove the USB connection and have it rediscover the printer. Uninstall everything first and then press "plus" in the Printer section of OS X's settings, and he should be able to add it.

Why am I getting squiggly lines out of my printer?

Epson Expression Printer

Episode 1088

Sandra from Bellflower, CA

Sandra's Epson Expression printer has "squiggly lines" when she prints. Leo says that means the printer head needs to be replaced and frankly, it's cheaper to just buy a new printer. But if it's brand new, then she should take it back. She can try cleaning the heads with the software utility first, as well as the alignment routine. But if she's done all that, then Leo recommends taking it back.

What's the best printer for every day use?

Epson Expression 310

Episode 1072

Oromay from California

Oromay bought a Lenovo laptop and is having trouble connecting it to her Dell printer, and Dell says it's too old to support the Lenovo. So she's thinking of getting an HP printer. Why HP? Because she saw it on sale in the paper. Leo says that Laser printers would give her a lower cost per page, even though they're a bit more expensive up front. They don't do photos very well, though. Deskjets are better for photography and home use because the use isn't as intense as in the office. So Leo advises a wireless networking inkjet that prints photos.

Why can't my Mac print to my wireless printer?

Episode 1063

Ray from Tennessee

Ray has a friend who just bought a MacBook Air and he's having trouble connecting to his Canon wireless printer. He can print when it's hardwired, but not wirelessly. Leo says that he's used a Canon Pixma wireless printer for years. The question is, will it print with any other computer? If so, then it isn't a network issue. Leo says to remove the printer and then add it again. It may have had a problem when it was first added. Leo also recommends using the Apple drivers as opposed to the separate drivers from Canon.