Taj likes the idea of the new Epson EcoTank Printer. Is it worth the money, though? Leo says it absolutely is. It costs more up front, but he'll get 2 years of ink with it.
Do all Epson printers have that feature? Leo says no. Taj will have to look at what features each printer has. Not all are wireless or come with 2 years of ink. The wireless feature is great because he could scan to the cloud. The Epson EcoTank printer, while admittedly an advertiser, has some really great features.
Rich wants to know how he can print from his tablet to his old printer. It's not wireless. Leo says he can get a print server which will convert any printer to a wireless one. The Lantronix XPrintServer is a good option. But for that price, he can just get a new printer. It'll also allow him to connect his computer wirelessly to the internet.
Billy wants a really huge printer to make a 50" print. Would a plotter do? Leo says no. Those are for architectural drawings. Billy will want a large format printer and those are very expensive. It would be better to go to a service to have this done. If he wants to buy one, Epson is the place to go. Leo suggests the Epson Sure Color F6200, and it costs $6500.
(Disclaimer: Epson is a sponsor)
Debbie has an old HP Photosmart printer and she wants to print some images. Leo says that most printers are wireless now and she can print over Wi-Fi through iOS and Google. She also wants an all-in-one that can also fax. Leo says faxing is dying out these days. She can take a picture or PDF and email it. It's a much simpler process.
After a bad paper jam, Anne's computer won't print anything to her printer. She can print a test page from the printer itself, though. She went to "Devices and Printers" and saw a warning that there were problems detected with the Synaptics HID device. Leo says that's actually her trackpad. Then she had a warning message that said that "Windows has stopped this device because it has reported problems." This could be related to the Synaptics failure. Leo thinks she may have some hardware failure on the motherboard.
Dennis needs to buy a printer and a cell phone. He had an Epson Artisan, but it's broken. He really doesn't have to print more than 50 pages a year. Leo likes the new Epson EcoTank printer because they have a tank of ink that'll last years and for light duty printing they're ideal because they don't clog over time. If he runs out of colors, it'll still print in black and white. Another option is a laser printer. He can get one for under $100 and it doesn't matter how long he goes in between print jobs.
James got a hand me down printer, but now it's saying that there's no paper in the tray even though there is. It used to work fine, but now it just won't. Leo says he really doesn't know what it could be, other than a sensor or a lever in the printer that isn't working properly anymore.