Rex is having issues with his printer and was told to delete the printer driver to fix it. Will that work? Leo says that if he deletes a bad driver, Windows will look for a new one and reinstall it. But it will be the latest driver that Microsoft certifies, and that could fix the problem. Rex could also be dealing with a bad spooler. Leo recommends using Hamrick VueScan as his scanner driver. It has better settings, and could work better for him.
Mike's color printer is clogged up. Leo says that inkjets don't work well in a low use scenario. Mike was wondering about the Epson EcoTank printer, but Leo says it's really best for higher capacity printing. If he's occasionally doing color prints, then a color laser is a better option and they are less expensive than he might think.
(Disclaimer: Epson is a sponsor)
Clyde bought a new printer, but it wasn't compatible with his Windows 7 computer, so he had to return it. What printer should he get that will work? Leo says that HP has a whole page of Windows 7 compatible models. It could also just be that he needed to download a printer driver.
Nathan has an inkjet printer but he's having issues with print quality. Leo says that inkjet printers aren't very economical for infrequent printing because the jets can become clogged with dried ink unless he uses them every day. That's why Leo recommends a low cost laser printer. He can get a Brother laser printer for under $100. It's ideal for students.
Mary wants to upgrade her printer, but she doesn't like having to pay for ink every time they run out. Leo says that the Epson EcoTank is great over the long term because it comes with a two year supply of ink. But if she doesn't print regularly, an ink jet can clog. So Leo suggest going with a laser printer. He likes Brother.
(Disclaimer: Epson is a sponsor)
Nick wants a wireless laser printer, and his old printer was a Brother. Rich says that Brother has served him well since he bought his seven years ago. It's great for business. He should stick with Brother and just get a newer model.
Micah called in to talk about the last flight of the 747. Both Delta and United have decided to retire the iconic airliner, and this week they had their last domestic flights. They will still be used for international flights.
Steve's Windows machine updated to Windows 10 and now he has trouble connecting to his printer. Leo says that he may want to remove the printer, and then research it according to its name, not IP. He can also go into his router and reserve the IP address for his printer. Lastly, he should give his printer a static IP address and tell the router. But that's the worst case because it could affect the router assigning IP addresses on the network, called "IP Collision."
Doctor Mom says her husband is a stamp collector and he has to put up pictures of his stamps. His old laser printer is dying and she needs a new one that can run heavy card stock at 11x14. Leo says an inkjet printer is a better option with photo paper. Leo says that Epson makes a good printer that can handle card stock. The WorkForce 7620 printers can handle 11x17 as well.
Monica bought an Acer Chromebook and she loves it. How can she print, though? Leo says that Google Cloud Print is the way to go. She'll just have to have a cloud print capable printer. With Google Cloud Print, she'll be able to print from any device wherever she is located.
Most printers nowadays are Wi-Fi capable, and many of them also support Apple's AirPrint and Google's Cloud Print. AirPrint and Cloud Print are separate from the printer having wireless capabilities, though, so when buying a printer it's good to check that it can do those things.