Bob bought a new Epson EcoTank printer. His old WorkForce printer got an error code 0X97 and he can't clear it. Leo says error codes are really the domain of Epson and they have good solid tech support. Could it be a corrupted file? Leo says it's unlikely to be the computer. It's more likely an internal printer issue. The chatroom says it's an internal hardware error.
Steven bought an Epson Eco Tank 2550 and it's starting to lose colors. Leo says that it sounds like the printer head is clogged. Epson Eco Tanks have specially coated heads to prevent clogging, but if he doesn't use his printer all the time, it will eventually clog up. That's why a laser printer is better for infrequent use. In the meantime, he can use the ink cleaning procedure several times, and then it will ask if he wants to do the thorough cleaning. It'll use a lot of ink, however, but that should solve it.
Geri bought an Epson EcoTank printer, but after only 3 months, it has stopped printing. It keeps dropping offline. So she called into a tech support company called Driver Support and now it all works, after he installed all her new drivers and cleaned out her computer. Leo says that normally, that would be a bad thing to do because they will charge her and then install malware on the computer.
(Disclaimer: Epson is a sponsor)
Dave has an HP 6700 printer which keeps disconnecting from his network. Clearly, since Dave has replaced the router and modem, the culprit is the printer. He even tried it on a wired connection, but it still dropped off the network. So that eliminates Wi-Fi congestion as being the problem.
Robert has an Epson printer and the print quality isn't good. Leo says that inkjet printers need to be used a lot in order to keep the nozels clean. Ink can dry and it can clog. He can run the cleaning utility several times to clear out the clog. The downside is that it uses a lot ink. But it's the only way to get it back to printing good prints. If he only uses a printer occasionally, a laser printer is a much better option.
(Disclaimer: Epson is a sponsor)
Frank wants to get an inkjet printer, but he doesn't know if they're really worth the money. Leo says that while the printers themselves are cheap, the ink is extremely expensive. And he can't refill the cartridges because 1) they're messy and 2) they often won't work in the printer because of proprietary circuitry. It also affects the print head. So Leo doesn't recommend it. Frank could buy re-manufactured cartridges, but at that point, he may as well just bite the bullet and buy a new one. Plus, some cartridges replace the print head in the process.
Kurt says his HP Deskjet disconnects from the internet and he has to turn it off and back on to wake it up. Leo says there's an ECO mode that conserves power in the settings. Disable that. Also, assign a specific IP address and reserve that in your router. Then you'll have a static IP address that will keep it woke up.
Sylvi would like a good photo printer. Mostly 5x7 and below. Leo says the very best is made by Epson. If she's into black and white, they're the way to go. But Canon's Pixma is another more affordable option that Leo really likes.
(Disclaimer: Epson is a sponsor)
Jose bought an Epson EcoTank printer and wants to know if it has the same problem of the ink drying out and being unusable. Leo says that's a common problem with inkjet printers. Epson says that they have put a new coating on the print heads to prevent the ink from drying out. So it's not supposed to. If he only prints a few times a week, then Leo says a laser printer is a better option.
(Disclaimer: Epson is a sponsor)
Thomas has an Epson EcoTank ET2550 printer, but the printer is leaking. Leo says that when moving a printer with tanks, it's vital to keep it level. But Thomas says it won't stop leaking. Is it worth fixing? Leo says it probably just needs to be thoroughly cleaned. That ink should dry sooner or later, though. The key concern is if it dried onto the printer head. Leo also recommends using it to keep the ink from drying out on sensitive parts. Some rubbing alcohol will work great for wiping out all the ink.
