printers

Does Epson Restrict Third Party Ink Cartridges?

Epson 2750

Episode 1769

Joe from Knoxville, TN

Joe recently had a firmware update, and Epson killed the ability for him to use third-party ink cartridges. Leo hates that and says it's anti-competitive. It also wreaks of industrial sabotage and begs the question: if they can do that, do you really own your printer?

If accurate, Leo finds this a disappointing development because he's always considered Epson one of the "good guys." And he hates copy protection.

If you like Epson though, the EcoTank line gives you enough ink so you don't need cartridges.

Why Can't My Chromebook Print Anymore?

Cloud Print

Episode 1762

Chuck from San Diego, CA

Chuck bought a printer for his Chromebook and now he's getting messages that Google won't be supporting his printer anymore. What gives? Leo says that Google has killed its Cloud Print service (more info here). And so, Chuck can't use the internet to print anything. But Leo assures that the Chromebook will have a printing feature if his Chromebook is on the same network. Just like a Windows and Mac machine.

How Can I Automatically Print Out a Weekly Test Page for My Inkjet Printer?

Epson Printer

Episode 1761

Dave from Twin Falls, ID

Dave has an Epson Inkjet printer, and he constantly has to clean the ink that has dried out of the printer's head. Leo says that inkjets aren't really good for people that only print occasionally. And the routing to clean out the clogs wastes a LOT of ink in the process. So a laser is a much better option. Leo got an inexpensive Brother Laser printer.

Why is my printer "offline?"

Epson Printer

Episode 1742

Rick from California

Rick is calling about his Epson Workforce EW750. After 3 months, it stopped being available in Windows. Listed as "offline." He updated the drivers and re-added it, but it won't stop reading as offline. Leo says that's a call to Epson. Leo says that Epson printers will "expire." They just stop working: preprogrammed obsolescence. And since Rick bought two of them five years ago and kept one in reserve, it's unfortunate. Call Epson and see what they can do to get it back online.

How can I connect my printer to my Mac?

Canon Ink Cartridge

Episode 1742

Steve from Fullerton, CA

Steve is stuck in "printer hell," with his Canon printer running out of ink. He can't get a replacement cartridge because everywhere because everyone is out. And every store said it's a shortage due to CoVid19. Leo recommends trying Amazon. 

He tried a third party reload option. Didn't work. Leo said that many printer makers have put chips in a cartridge as an "anti-piracy measure," which prevents you from using a third-party ink cartridge option. It's terrible and anti-competitive. 

What Wireless Printer Should I Buy?

Episode 1709

Max from Newport Beach, CA

Max is looking for a small and simple wireless printer that's easier to use. Leo says that most printers are wireless these days, connecting to the network. An inkjet is probably the best if one needs color, but understand that they'll need to use it regularly in order to keep the ink flowing without getting the heads clogged. If one seldom uses it, a color laser printer is the best bet, but the colors aren't bright and not for printing photos.