Gary has an iMac, and there's a large percentage of JPGs he can't preview. What is that all about? Leo says if the dimensions read "0" by "0", then the Mac thinks that the files are damaged and need to be repaired, even though Gary can read them on a PC. He should try opening them in Preview first. If he can read them there, then he can export them. Gary can also open them in Picasa, and so Leo suggests exporting them out from there. That can fix them and the Mac apps should be able to open them from there.
Rick wants to know what alternatives he has to Google's Picasa. Leo says that since Google killed Picasa, they've moved all the tools and incorporated them into Google Photos. Leo says that it's very good and gives him the benefit of categorization and organization of his photos through facial recognition and machine learning.
Richard made a video a few years ago that he uploaded to Picasa. He has tried to burn it onto DVD and all he gets is a still image for the entire DVD. He tried to duplicate the DVD with Handbrake but he couldn't download it. Leo says to be sure to get Handbrake directly from Handbrake.FR. He'll also need VideoLan Media Client. They both work together to create the DVD.
Chris liked Apple's iPhoto, but he doesn't care for Photos. Leo says that Apple has tried to fix something that wasn't broken. There are alternatives including Adobe Lightroom, but Chris doesn't want to pay $20 a month to use that. Leo says that there's a lot of good reasons to use Lightroom including being able to sync with his iPad. It's what Apple Photos should be. But for some reason, Apple just doesn't really get cloud based apps like they should.
Ron has downgraded back to Windows 7 because he uses Picasa. He's now having issues with Picasa running, though. Leo says that Picasa development may have ceased because of Google Photos. Google didn't migrate Picasa Web to the new Photos system and it's likely that Google Plus will be discontinued down the road. So who knows what the future has in store.
Julian would like an app for Windows that allows him to put text on pictures. Leo recommends Google's Picasa. It's free, and it'll let him put text on his pictures, but also GeoTag each one so he can organize them on a map. Another option is GetPaint.net, a free and simple replacement for Microsoft's own Paint program.
Julian would like to upgrade his Asus TF700T 4.2 tablet with detachable keyboard because he's getting a warning that says "website not responding." Leo says this could actually be an issue with router. Julian says there's a lot of other issues they're having with the tablet, though, and he'd like to upgrade it to an Android 5.0 device.
Steve upgraded Picasa to 3.9, but he can't authenticate it. It says it needs Internet Explorer to do it. Steve can't upgrade beyond Internet Explorer 8, either, because Windows XP won't support it. Leo thinks it uses the default browser to authenticate, which happens to be Internet Explorer in Steve's case. The way Google does authentication is that it goes out to a browser where you'd log into your Google account. The browser then gives you a chance to authorize, then it gives that application a token that it's been authorized.
DaVon's friend takes a lot of photos and he wants to find an easy way to share them online, like Picasa or Flickr. But he's wondering if he'd have to be a member to see photos and share them? Leo says he does have to create a free account. Of course, if he's using an iPad, he can use iCloud's PhotoStream using the Photos app.
Bernie is scanning slides into his computer and wants to organize them in groups. Leo says that the best way is to create an album first. Then scan them into that album. Picasa will let him do that, as will iPhoto. He can rename all the files, but that's a bit complicated. Picasa does have a batch file name utility, then he could sort by that. For iPhoto, he can create an album that will allow it to stay in order. Then he can reorder them within that album.