Carlo wants to create a digital picture frame with an HD display, but the quality hasn't always been great. Leo says it's probably because he's using JPG files that when blown up large, it shows artifacts. Leo suggests exporting higher quality images, but Carlo says the JPGs are 36 Megapixels. Leo says it's not the megapixels, but the file size. JPG is what we call a "Lossy" compression technology, which takes little bits out that wouldn't be noticed at smaller sizes. If he uses a lossless compression, such as the TIFF file format, then every dot from the original image will be intact.
Micheline can't erase photos on the iPad from Picasa. Leo says that there's a setting in Picasa that will allow it. Leo also says that Windows photo sync is terrible and iTunes on Windows isn't that great either. That's why Picasa is a better option.
Ideally, though, iTunes and the iPad work best on the Mac. Here's a link that talks about issues and various solutions. There's a photo cache called iPod Photo Cache that she can delete.
Micheline keeps getting Microsoft's message saying that she's not backing up her hard drive, even though she has Carbonite. Leo says that's because Windows doesn't understand Carbonite, so she can go into the security settings of Windows by clicking on the flag in the system tray, and disable the warning.
Brad would like to create a private YouTube channel that will give him the ability to put pictures on it so his elderly Aunt can see them online. Leo says that a better option is an internet enabled smart digital picture frame that he can update remotely. She does have internet access and an HD TV, so could he use the Chromecast to do this? Leo says he could, but Brad would have to travel to his Aunt's and set it up because it would have to see her Wi-Fi. She would have to learn how to access YouTube from the Chromecast, too.
Mark has a 1TB, 70,000 photo library and he's been backing it up to external hard drives. He's now looking for an online backup option where he can send in the drive and have it transferred over. Leo says that's the issue of online backup because it trickles data up to prevent his performance from dropping.
Art is unable to view his photos, and he keeps getting image database errors. Leo says that it appears to be a Microsoft generated error and what they do is look at a folder with photos and show thumbnails. So the thumbnail database may be corrupted. It could be that the data is there, or there could be a more serious hard drive issue. Art's wondering if trying a system rollback would help, and Leo says it couldn't hurt.
Frank came across his parents old photo albums and slides and wants to know if he really saves money by doing scanning them on his own or using a service. Leo says that using a good digital camera and shooting the pictures on an easel is the cheapest way to go.
However, using a service can be beneficial because they'll use the negatives and clean them up too. Scan Cafe is great because they'll send him a box that he can fill and send back. They'll also do Super 8, 8mm, and home videos too.
Leo says that ever since the iPad got wireless sync, he stopped using iTunes for it. Frankly, iTunes for Windows is a "bag of hurt," and just doesn't work right. He could try and reinstall iTunes, as some in the chatroom think that'll restore the capability to save to folders.
Using DropBox is an easier idea, and it's free. iCloud is still the easiest, however. The chatroom has found an Apple technote that will help Gary sync specified folders. Check it out here.