Photos

What's the best way to archive photos?

Episode 1218

Dave from Washington DC

Dave runs a photo lab and he says it's very important to print photos on archival material because most photo labs have pictures on a CD, which may not be able to be read in 10-20 years. Especially if they're burned discs. He agrees with Leo that the best long term solution is printing on archival quality prints. A basic one hour lab doesn't do that. Printing at home can be even worse. The heads clog up, and the paper is substandard, and the ink is dye based. Dye based inks have improved and some printers actually print archival quality images, though.

Is Magic Jack appropriate for a business phone line?

Phone

Episode 1210

Doug from Idaho

Doug has been using Magic Jack for his business. Leo says that's a good choice for smaller use, but it's important to remember that VOIP is always dependent on the quality and bandwidth of the internet connection. Also, there's latency as the packets often come out of order and must be reassembled. Leo uses a business solution, RingCentral. But for a sole proprietor, Magic Jack should work fine.

Is Google Photos really unlimited?

Episode 1202

Jonathan from Florida

Jonathan was watching Google I/O and he has to admit that Google Photos blew him away. Leo says that it is incredible that they have unlimited photo storage. Leo says Google has nailed it with unlimited storage of photos under 16MP. Anything above 16MP, it will either compress them slightly or it will give you 25GB to store photos at full resolution. But even with the 16MP compression, Google uses their own proprietary compression algorithms, and professional photographers say it's outstanding.

How can I save my iPhone photos online?

Apple iPhone 6

Episode 1198

Drew from Ventura Beach, CA

Drew has taken over 1,000 photos on his iPhone and he wants to put them online. Leo says that Google Photos is a brilliant solution for that. It just came out and he'll get unlimited free storage from 16 MP or less, plus video. He can also create folders and slideshows. Leo's going to do this for his trip. Drew can then share the collections via link, Facebook, Twitter, or Google Plus. iCloud can also do it through iCloud Drive. But he has to enable it.

How can I recover files from a Mac that won't boot up?

Apple FireWire to Thunderbolt Adapter

Episode 1194

Dennis from Grand Rapids, MI

Dennis has an old iMac from 2006 and he's having problems getting it to boot up. How can he move files from the old Mac to his new Mac? Leo says that there's a utility option called "Target Disk Mode." Press and hold "T" on startup and it'll put the Mac into Target Disk Mode. This means the Mac will appear as an external hard drive to the computer it's connected to.

How do I download my photos from Google Photos?

Episode 1194

Walter from Huntington, WV

Walter has used the new Google Photos app and he wants to know how to download photos from it. Leo says it's not immediately obvious, but in the share photo feature of the app, there's an option to save it to camera roll. It's in the lower left of the iOS app. Walter can also select multiple images and save them in the same manner. If he doesn't see it, then he's probably not given the app permission to have access to his photos. So go into the settings and enable that. Then it should allow him to save to the camera roll.

Find Out Where Photos in Google's Photos App Came From

Google recently released a new Photos app, with free unlimited cloud storage for 1080p video files and photos up to 16 MP in quality. It makes it easy to browse and search through all of your photos, but you may have discovered some unfamiliar photos after installing it. This is because the app searches your entire device, and displays the photos it finds in the app. At first glance it may seem to be an error, but there's a way you can quickly find out where the photos came from.

Why am I getting photos that aren't mine in my Google Photos app?

Episode 1192

Diane from San Diego, CA

Diane took Leo's suggestion and downloaded Google Photos, but she's discovered the same thing that Leo has -- she's getting strange pictures she's never seen before. Leo says that Google does have a way to mass delete photos, but if they're mixed in with hers, then she won't want to get rid of them. She'd have to go one by one and delete them. There's also the thought of deleting someone else's photos, which could be terrible.

What happened to my photos when iPhoto got deleted?

Episode 1190

Cary from Cottonwood, AZ

Cary's iPhoto app has been deleted. Have her pictures been lost? Leo says probably not. She can get iPhoto back through the app store, but her originals should still be on the hard drive. She should look for a folder called "Original Photos" and then select "Show Package Contents." She should back up all of her originals. Once she's done that, she can open the new Photos app and it'll migrate the photos automatically. Photos isn't worse than iPhoto, it's just different.