Photos

How can I recover files from a Mac that won't boot up?

Apple FireWire to Thunderbolt Adapter

Episode 1194

Dennis from Grand Rapids, MI

Dennis has an old iMac from 2006 and he's having problems getting it to boot up. How can he move files from the old Mac to his new Mac? Leo says that there's a utility option called "Target Disk Mode." Press and hold "T" on startup and it'll put the Mac into Target Disk Mode. This means the Mac will appear as an external hard drive to the computer it's connected to.

How do I download my photos from Google Photos?

Episode 1194

Walter from Huntington, WV

Walter has used the new Google Photos app and he wants to know how to download photos from it. Leo says it's not immediately obvious, but in the share photo feature of the app, there's an option to save it to camera roll. It's in the lower left of the iOS app. Walter can also select multiple images and save them in the same manner. If he doesn't see it, then he's probably not given the app permission to have access to his photos. So go into the settings and enable that. Then it should allow him to save to the camera roll.

Find Out Where Photos in Google's Photos App Came From

Google recently released a new Photos app, with free unlimited cloud storage for 1080p video files and photos up to 16 MP in quality. It makes it easy to browse and search through all of your photos, but you may have discovered some unfamiliar photos after installing it. This is because the app searches your entire device, and displays the photos it finds in the app. At first glance it may seem to be an error, but there's a way you can quickly find out where the photos came from.

Why am I getting photos that aren't mine in my Google Photos app?

Episode 1192

Diane from San Diego, CA

Diane took Leo's suggestion and downloaded Google Photos, but she's discovered the same thing that Leo has -- she's getting strange pictures she's never seen before. Leo says that Google does have a way to mass delete photos, but if they're mixed in with hers, then she won't want to get rid of them. She'd have to go one by one and delete them. There's also the thought of deleting someone else's photos, which could be terrible.

What happened to my photos when iPhoto got deleted?

Episode 1190

Cary from Cottonwood, AZ

Cary's iPhoto app has been deleted. Have her pictures been lost? Leo says probably not. She can get iPhoto back through the app store, but her originals should still be on the hard drive. She should look for a folder called "Original Photos" and then select "Show Package Contents." She should back up all of her originals. Once she's done that, she can open the new Photos app and it'll migrate the photos automatically. Photos isn't worse than iPhoto, it's just different.

How can I use a smartwatch as a remote for my camera?

LG Watch Urbane

Episode 1188

John from Pasadena, CA

John has a Panasonic Lumix camera that he uses for his photography hobby. He's been shooting since the 70s. But he wants to know how he can link it to his smartwatch and use it as a trigger remote. Leo says that both the Apple Watch and Android Smartwatches can do that with the phone camera. He can even see what the phone sees from the watch. This allows him to remote trigger and even do a self timer option.

Why do my iPhone photos look so bad when I print them?

Apple iPhone 6

Episode 1185

Veronica from Los Angeles, CA

Veronica uses her phone all the time to take pictures. But when she uploads them to Walmart to print, the quality is poor in 4x6. Leo says that the iPhone's 8MP camera is more than enough to get great pics. She won't want to email it from the iPhone. She should connect it to her desktop and import the originals. Then upload those photos from there.

How can I improve my smartphone images?

Samsung Galaxy S5

Episode 1184

Art from Santa Ana, CA

Art upgraded to the Samsung Galaxy S5 and he can't select a smaller image to send via text or email anymore. Leo says that he always sets images to the highest resolution, bandwidth be darned. But if he's texting them, he doesn't want to send gigantic images anyway. Art should look into his camera settings to see what the lowest image setting is. Better yet, try another camera app. There's plenty of them out there, like the Google camera, which he can probably get a lower resolution setting in.

Will my photos disappear if I delete my Google Plus app?

Episode 1183

Walter from Huntington, WV

Walter wants to know if all the images that he uploads to Google Plus will stay there if he deletes the Google Plus app. Leo says yes, they will stay there. It only deletes the data stored on the iPhone (i.e. cookies, etc). Google Plus is a great way to back up photos, as is Microsoft's OneDrive. With OneDrive, if he wants Microsoft Office, he'll have unlimited storage.

What happened to iPhoto?

Episode 1183

Fakhar from Islamabad, Pakistan

Fakhar is having issues with iPhoto. Leo says that Apple has replaced iPhoto with Photos in OS X Yosemite. Fakhar says that happened to him and he lost a lot of features and slide shows. Leo says that many of the features that iPhoto had are missing, while some are still there but aren't as apparent. Apple has written it from the ground up and will likely re-add those missing features as time goes on. Face recognition is still there, but it's harder to locate within albums. Leo advises patience. Unfortunately, that's the world of Apple. It's their way or the highway.