Photos

How can I back up the images from my smartphone?

Episode 1346

Tracy from Los Angeles, CA

Tracy's phone crashed on her and she lost her data. She now has Google Photos, but she's noticed it's not backing up every photo. Leo says to check the backup and sync settings in the app. If she has "only backup on Wi-Fi" enabled, it will only backup when it's connected to Wi-Fi. Also, she should make sure that she's backing up from all her possible device folders. If she has unlimited data, she can enable backup while on cellular. She may also be turning off cellular to save bandwidth on some apps like Google Photos.

How can I show my photos on my 4K TV?

Synology DiskStation

Episode 1345

Bernie from Colorado

Bernie scanned all his slides and has them stored on his NAS, as well has having burned them onto Blu-ray discs. Is there a way to play ISOs on his 4K TV? Bernie will probably need a media server running Kodi.

The chatroom says that Synology Disc Station manager has the ability to mount virtual drives in File Station. Then he can use DSPhoto to play it back. VLC works with it as well. Windows 10 can also cast to the XBox One. There's plenty of ways to do it.

How can I share images with a lot of people from an event?

Episode 1321

Tom from Chicago, IL

Paul has his 50th high school reunion this week and he knows that everyone will have cell phones, taking pictures and uploading to social media. Paul wants to know how to get the images all together. Leo suggests using hashtags. If he places the hashtag all around the reunion and announces to everyone to hashtag every post, then everyone will be able to search and see them. He can also create a central shared photo album at Google Photos and invite them to the shared album.

Why can't I find my photos in Android Marshmallow?

Episode 1316

Paul from Virginia

Paul has a Samsung Galaxy S5 and after he upgraded to Marshmallow, his pictures have disappeared from his gallery. He found them by doing some searching. Leo says that's because Google changed where the images appear. They are now in a folder called DCIM, just like on a camera. The Samsung Gallery app needs to be updated. Leo advises using Google Photos. That's what Google wants you to use anyway, and it will automatically upload your photos.

How can I access my photos in iTunes?

Episode 1310

Avatar from Pomona, CA

Avatar is having trouble getting his pictures from his iTunes backup. Leo says that iTunes is a really old program now and Apple really needs to completely rewrite it. There is a backup icon that will enable him to back it up. On a Mac, iTunes will backup everything. On Windows, it backs the images up to "My Pictures" when connecting the phone. Avatar will need a photos app to do what he wants iTunes to do.

How can I stop iCloud from putting all my photos back on my phone?

Apple Photos

Episode 1281

Darlene from Seattle, WA

Darlene has over 6,000 images on her phone. She's been backing them up to Google Photos, and when she signed up for iCloud Photos, it put all 6,000 images back on her phone! Leo says she can turn off the iCloud photo library, but at least leave the Photo Stream turned on. That will erase all of them from her phone. Amazon Prime is another good option for storing photos, as is Yahoo's Flickr, which offers 1TB of free storage.

How can I get the photos off my Google Nexus 6?

Google Nexus 6P

Episode 1280

Dave from Aliso Viejo, CA

Dave needs to download images he has from his Google Nexus 6. It says it's being moved to an SD card, but he doesn't have one in his phone. Leo says that Dave needs a file manager to be able to find the photos on his drive. ASTRO is a good one, and it's free. There's also ES file manager. He should look for the download folder. It will allow him to move it around.